Quality Assurance Officer 126 views

VACANCY 

Position Overview

The Quality Assurance (QA) and Test Engineer is responsible for:

• Designing, developing, and executing comprehensive test plans and test cases aimed at identifying and resolving software defects.

• Applying a robust understanding of established testing methodologies, software development lifecycle processes, and industry-standard quality assurance best practices.

• Collaborating closely with development teams, product management, and other relevant stakeholders to ensure the delivery of high-quality software products.

Responsibilities

• Conduct comprehensive stakeholder interviews, workshops, surveys, and document analysis to gather and document detailed business requirements.

• Analyze existing business processes, systems, and workflows to identify inefficiencies, gaps, and opportunities for process improvement.

• Develop and maintain detailed process models (e.g., BPMN, As-Is & To-Be flowcharts) to visualize current and future state processes, utilizing industry-standard frameworks and tools.

• Identify and evaluate opportunities for process optimization, automation, and re-engineering to enhance efficiency and effectiveness.

• Recommend and document process improvements aimed at enhancing efficiency, reducing costs, and improving service delivery.

• Conduct thorough gap analysis to identify discrepancies between current and desired business processes.

• Establish and maintain strong, collaborative relationships with stakeholders at all levels of the organization.

• Facilitate effective communication and collaboration between business and technical teams.

• Present findings, recommendations, and project updates to stakeholders in a clear, concise, and professional manner.

• Evaluate potential solutions, including software applications and process changes, to determine their feasibility and alignment with business requirements.

• Develop comprehensive business cases and cost-benefit analyses to support solution recommendations.

• Participate in sprint planning, retrospectives, and other Agile ceremonies, and implement Agile principles and frameworks in collaboration with technical staff.

• Conduct research on emerging and disruptive technologies and propose strategies for their integration to enhance existing business processes and systems.

• Collaborate with cross-functional teams to translate business and system requirements into detailed functional requirements.

• Perform comprehensive ICT project risk assessments, identify potential risks, and develop robust mitigation strategies.

• Participate in user acceptance testing (UAT) for all application software/solutions to verify their fitness for purpose and user acceptability, in collaboration with technical staff.

• Collaborate with project managers to define project scope, objectives, and deliverables.

• Participate in project and test planning, execution, and monitoring activities.

• Develop and maintain comprehensive documentation, including business process enhancement documents and detailed process flows.

Qualifications

• Bachelor’s Degree in Information Technology, Software Engineering, Human-Computer Interaction (HCI), or a related discipline.

• Certification in programming or related technologies is considered a valuable asset.

• A minimum of three years of relevant professional experience is required.

Skills

• Demonstrated front-end development expertise, evidenced by a strong portfolio.

• Proficiency in HTML, CSS, and CSS preprocessors such as Sass.

• Proven experience with modern front-end frameworks, including but not limited to React, Angular, and Vue.js.

• Familiarity with industry-standard design tools, such as Figma, Sketch, Adobe XD, and InVision Studio.

• Comprehensive understanding of responsive design and mobile-first development principles.

• Experience working within an Agile development environment and utilizing application software version control platforms, such as GitHub.

• Familiarity with automated testing tools, including Selenium, Jasmine, and Karma.

• Knowledge of application containerization platforms, such as Docker, AWS Fargate, and Google Kubernetes Engine.

• Strong analytical, critical thinking, and problem-solving abilities.

• Excellent communication and interpersonal skills, both written and verbal.

• Proven ability to function as an effective team player, collaborating seamlessly with cross-functional teams.

Benefits

• Competitive salary and performance-based bonuses.

• Health insurance coverage.

• Flexible work hours.

• Professional development opportunities.

• Fun team outings and events.