Job Summary
- Type: full-time
- Location: Harare
- Category: Quality Assurance
- Closing Date: 2026-07-28
Key Responsibilities
- Develop and implement the institutional Quality Assurance Strategy.
- Lead the implementation and maintenance of the ISO 9001 Quality Management System.
- Coordinate institutional quality audits and accreditation processes.
- Ensure compliance with regulatory and statutory requirements.
- Drive quality assurance across tertiary and high school education.
- Develop institutional performance measurement systems and quality improvement plans.
- Lead monitoring and evaluation, stakeholder satisfaction initiatives, and continuous improvement programmes.
- Prepare quality reports for Executive Management, the Board and regulatory authorities.
Requirements
- Master’s Degree in Quality Management, Education Management, Business Administration, Strategic Management or a related field.
- ISO 9001 Lead Auditor Certification.
- Internal Auditor Certification.
- Project Management qualification will be an added advantage.
- Membership of a relevant professional body.
- Minimum 8 years’ experience in Quality Assurance, Higher Education, Secondary Education, Institutional Auditing, Accreditation and ISO implementation.
- At least 5 years’ management experience.
- Strategic Leadership
- Governance and Policy Development
- Risk Management
- Analytical and Data Analysis Skills
- Change Management
- Stakeholder Management
- Project Management
- Excellent Report Writing and Presentation Skills
How to Apply
About the Company
The Harare Institute of Public Health (HIPH) is a dedicated educational institution focused on public health and healthcare insights. Operating primarily from Zimbabwe, HIPH extends its influence to contribute to healthcare excellence across the region and beyond. The Institute provides valuable educational content, exemplified by its official podcast, HealthShenanigans, which explores critical public health issues. HIPH aims to equip individuals and communities with the knowledge necessary to address contemporary health challenges. Through its commitment to education, HIPH plays a vital role in strengthening public health capacities within Zimbabwe.
Healthcare Education & Public Health Insights
Website: https://hiph.ac.zw/podcast
Frequently Asked Questions
What qualifications and certifications are typically needed for a Quality Assurance Manager role at a public health institute in Zimbabwe?
Candidates usually require a relevant degree in Public Health, Quality Management, or a related scientific field, often at the Master's level. Professional certifications in quality management systems (e.g., ISO standards) are highly advantageous and often expected for this role.
What are the common day-to-day responsibilities for a Quality Assurance Manager in a Zimbabwean public health institution?
Daily tasks involve developing and implementing quality assurance policies, conducting internal audits, and ensuring compliance with national and international health standards. This role also includes training staff on quality protocols and managing continuous improvement initiatives.
What is the typical work culture and what are key expectations for a Quality Assurance Manager within a Zimbabwean public health institution?
The work culture often emphasizes strong interpersonal relationships, respect for hierarchy, and a collaborative approach to problem-solving. Expectations include adaptability, resourcefulness in navigating local challenges, and a commitment to public service excellence.
What are the typical career progression or growth paths for a Quality Assurance Manager in Zimbabwe's public health sector?
Career progression might involve advancing to Head of Department roles, taking on broader institutional management responsibilities, or moving into consultancy. Opportunities also exist in national regulatory bodies or international health organizations operating within Zimbabwe.
What kind of benefits package, beyond salary, can a Quality Assurance Manager typically expect in a Zimbabwean public health institution?
Common benefits often include medical aid coverage, paid annual leave, sick leave, and contributions to a pension fund. Housing or transport allowances may also be part of the compensation package, varying by institution.
How should a job seeker apply for this role, and what do Zimbabwean employers typically look for in a Quality Assurance Manager candidate?
Applications usually require a detailed CV and cover letter outlining relevant experience in quality management and public health. Employers seek demonstrated leadership, strong analytical skills, a solid understanding of local health regulations, and a proven track record of implementing quality systems.