QUALITY ASSURANCE COORDINATOR (2 POSTS)-ZOU

The Zimbabwe Open University (ZOU) is the largest and comprehensive Open & Distance e-Learning (ODeL) university in Zimbabwe that offers lifelong learning in an affordable and flexible manner.

Suitably qualified, experienced and motivated candidates are invited to apply for the following vacant position that has arisen in the Zimbabwe Open University.

WOMEN CANDIDATES AND THE DIFFERENTLY ABLED PERSONS ARE ENCOURAGED TO APPLY.

POST : QUALITY ASSURANCE COORDINATOR (2 POSTS): MASVINGO AND MATABELELAND SOUTH REGIONAL CAMPUSES

MAIN RESPONSIBILITIES

• Ensuring that all academic and administrative operations and processes at the Regional Campus are in line with the University policies, procedures and regulatory requirements;
• Guiding the Regional Campus personnel to enhance the quality of Teaching and Learning, Research, Community Service, Innovation and Industrialisation;
• Carrying out institutional academic and administrative quality assurance audits to ensure that University standards and benchmarks are met;
• Researching on matters that contribute towards the development and improvement of University policies, procedures and related documents;
• Reporting (formerly) monthly, quarterly and annually to the Manager, Quality Assurance;
• Guiding the implementation of ISO 9001 Quality Management System standard at the Regional Campus;
• Facilitating quality awareness and related training programmes at the Regional Campus;
• Ensuring that the Regional Campus exudes University ambience at all times;
• Undertaking such other duties as are necessary in relation to quality assurance policy, safety, health and good practices at the Regional Campus;
• Performing any other duties as delegated by the Manager, Quality Assurance.

 

QUALIFICATIONS AND EXPERIENCE

• Master’s degree in any of the following areas; Education, Business Administration, Commerce, Sciences, Technology, Arts, Humanities or Social Sciences;
• A Certificate in Quality Management Systems or Quality Assurance in Higher Education is an added advantage;
• Two (2) years relevant post qualification experience in managing operations in an educational setting; and
• Experience in working in a university environment is an added advantage.

SKILLS

• Competence in qualitative and quantitative data analysis and excellent report writing skills;
• Ability to work in a team, handling confidential matters with diverse colleagues;
• Communication and interpersonal skills; and Research skills.

KNOWLEDGE

• Knowledge and experience in ISO 9001 Quality Management Systems;
• Computer literacy;
• Knowledge of contemporary issues in the quality assurance of higher education; and Knowledge and exposure to Open and Distance Electronic Learning (ODeL) mode of delivery will be an added advantage.