QUALITY ASSURANCE ANALYST – Gwanda State University 145 views

Applications are invited from suitably qualified and experienced candidates for the
following post:
Gwanda State University is an equal opportunities employer. Female candidates
and differently abled people are encouraged to apply.

QUALITY ASSURANCE DEPARTMENT

1.4.1 Quality Assurance Analyst (1 Post)

Under the general direction of the Quality Assurance Director, the Quality Assurance
Analyst will collaborate on the design of research and conduct statistical analysis
related to a wide-range of academic and non-academic institutional data for quality
assurance and enhancement purposes and will report findings and provide information
to academic and executive leadership regarding results and outcomes.

Qualifications

 Holder of a Master’s degree in Operations Research and Statistics, Statistics,
Data Mining, Data Analytics or Mathematics and \ with Statistics.
 Holder of a Bachelor’s degree in Operations Research and Statistics, Statistics,
Data Mining, Data Analytics or Mathematics and \ with Statistics.
 Five (5) Ordinary Level Passes including English Language and Mathematics.

Experience and Qualities

 Two (2) years post qualification experience in research data/analysis.
 Working experience at a Higher Education institution will be an advantage.
 Knowledge of the Education 5.0 model.
 Experience in using statistical software, such as: SPSS, SAS, or other
statistical software to include Open Source software.
 Appreciation of Higher Education quality assurance systems.
 Proven ability to work with various databases to query, extract and analyse
data preferred.

 Demonstrated ability to write academic reports and other technical documents
including summary information, as well as high-level interpretations and
conclusions.
 Excellent oral and written communication skills.
 Strong analytical and problem-solving skills.

Duties and Responsibilities

 Lead the design, collection and analysis of academic and non-academic
datasets connected to quality assurance surveys and evaluations to ensure
effective evaluation and formulation of quality enhancement plans.
Develop models for analysis of historical trends and projection of future
trends.

Conduct in-depth statistical analyses of quality assurance data across the
Education 5.0 model pillars.
 Interact with executive leadership, academic faculty, professionals and staff to
determine quality assurance and enhancement research project goals and
needs; review outcomes and develop reports to ensure all projects are fully and
successfully completed.
 Schedule, plan, coordinate and review project activities related to institutional
research, academic and organisational data for quality assurance and
enhancement.
 Develop and produce written and oral presentations for campus and
University administration and external agencies.

 Responsible for the gathering, maintenance, compilation, analysis and
reporting on institutional data for quality assurance and enhancement.
 Gather and analyse similar data for peer and other external institutions for
comparative and benchmark analyses.
 Lead the design and implementation of data management and quality control
procedures, including technical manuals to support cross-training within
department and across the University.
 Keep pace with the evolution of statistical analyses and software applications.
 Lead knowledge transfer via cross-training within department.
 Serve as a resource to other members of the department and across the
University, including training, mentoring and quality control

Conditions of Service

Medical Aid, Leave and Pension Benefits are offered. The information on salary and other
benefits will be made available to the short-listed candidates.