Job Summary
- Employer: Lorimak Africa
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Customer Service
- Closing Date: 2026-09-30
Key Responsibilities
- Attending to customers promptly and professionally.
- Dispensing fuel accurately and safely.
- Receiving and processing payments in accordance with company procedures.
- Maintaining cleanliness and orderliness around the service area.
- Following all health, safety and fuel handling procedures.
- Reporting any equipment, stock or customer-related issues to management.
- Performing other duties reasonably assigned by the supervisor.
Requirements
- A minimum of 5 ‘O’ Level subjects is a MUST.
- Previous experience as a Pump Attendant or in the fuel/service station environment is an added advantage.
- Good customer service and communication skills.
- Honest, reliable and responsible.
- Ability to handle cash and accurately account for transactions.
- Ability to work shifts, weekends and public holidays.
- Good personal presentation and a professional attitude.
- Ability to work effectively under pressure and as part of a team.
How to Apply
About the Company
Lorimak Africa (Private) Limited is a prominent civil engineering and construction company operating in Zimbabwe, established in 2011. The firm specializes in delivering comprehensive infrastructure solutions, including the construction and rehabilitation of roads, bridges, and water reticulation systems. Additionally, Lorimak Africa undertakes dam construction and general building projects, contributing significantly to the nation's development. Based in Harare, the company aims to provide high-quality, sustainable engineering services across various sectors. Through its projects, Lorimak Africa plays a vital role in enhancing Zimbabwe's essential infrastructure.
Civil Engineering & Construction
Website: https://lorimakafrica.com
Frequently Asked Questions
What qualifications or education do I need to become a pump attendant at Lorimak Africa in Zimbabwe?
Most pump attendant positions require a minimum of five O-level passes including English and Mathematics. A Class 4 driver's license and basic fire safety training are often preferred. Prior retail or customer service experience is advantageous but not always mandatory.
What are the typical day-to-day responsibilities of a pump attendant?
You will refuel vehicles, process cash and electronic payments, and maintain accurate transaction records. Additional duties include checking fuel levels, cleaning the forecourt, and assisting with minor vehicle checks like tyre pressure. Customer service and upselling lubricants or shop items are also expected.
How does the work culture and employer expectations differ for pump attendants in Zimbabwe?
Zimbabwean fuel retail employers typically expect punctuality, honesty with cash handling, and respectful customer interaction. Shift work including weekends and holidays is standard due to 24-hour service demands. Dress codes are usually strict, requiring uniforms and name tags at all times.
What career progression opportunities exist for pump attendants in Zimbabwe's fuel retail sector?
With strong performance, you can advance to senior attendant, shift supervisor, or forecourt manager roles. Some employers offer internal training programs leading to depot or logistics positions. Long-term prospects include regional management or transitioning to petroleum supply chain roles.
What benefits should I expect as a pump attendant in Zimbabwe?
Benefits vary by employer but commonly include annual leave days as prescribed by labour law, and sometimes medical aid or funeral cover through group schemes. Pension contributions may be offered by larger companies. Smaller operators sometimes provide meals or transport allowances instead of comprehensive packages.
How do I apply for pump attendant positions and what do Zimbabwean employers prioritize?
Apply directly at service stations, through company websites, or via local job portals like Classifieds.co.zw. Employers prioritize candidates with clean criminal records, references from previous employers, and demonstrated reliability. Bringing printed copies of your O-level certificate and ID to walk-in applications improves your chances.