PRODUCT SUPPORT OFFICER – Wovenstars 261 views

DESCRIPTION

Applications are invited from suitably qualified applicants to fill the following post within a Group company – an equal-opportunity employer.

Key Responsibilities
· Present, promote and sell products/services using solid arguments to existing and prospective customers
· Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
· Establish, develop, and maintain positive business and customer relationships
· Reach out to customer leads through cold calling
· Expedite the resolution of customer problems and complaints to maximize satisfaction
· Achieve agreed-upon sales targets and outcomes within the schedule
· Coordinate sales efforts with team members and other departments

· Analyze the territory/ market’s potential, track sales and status reports
· Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
· Keep abreast of best practices and promotional trends
· Continuously improve through feedback
· Perform other related duties as assigned.

Job skills and Competencies
Unquestionable integrity and commitment to duty.
Self-starter with ability to work under pressure and beyond stipulated hours.
Good Communication skills and interpersonal skills.
Ability to work under minimum supervision.

Requirements and skills
Strong attention to detail and good analytical skills.
Tertiary qualification in sales and marketing.
Clean Class 4 Driver’s License.
At least two years’ experience in the related field.