Job Title: Product Manager – Cards & Payments – Group
Job Location: Botswana, Malawi, Mauritius, Mozambique, Zambia or Zimbabwe
Closing Date: 19 October 2026
Reporting to the Head of Products – Cards & Payments, the successful candidate will drive data-led decision-making, performance reporting, product development and market intelligence for card issuing and acquiring.
The role will help identify opportunities, improve customer value propositions and enhance profitability across the Group’s payments ecosystem.
Job Summary
- Employer: FMBcapital Holdings Plc c
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Product Management
- Closing Date: 2026-10-19
Key Responsibilities
- Drive performance reporting and analytics for card issuing and acquiring.
- Generate customer insights to improve card usage and top-of-wallet positioning.
- Identify opportunities for product enhancement and innovation.
- Support business cases for new products and initiatives.
- Monitor industry trends, competitor activity and regulatory developments.
- Develop pricing and profitability models to support sustainable revenue growth.
- Strengthen relationships with Visa, Mastercard and other industry partners.
- Support a seamless, customer-centric payments experience across the Group.
Requirements
- A bachelor’s degree in Finance, Economics, Statistics, Mathematics, Business Analytics or a related field.
- At least five years’ experience in Cards & Payments, Product Management, Banking or a related financial services role.
- Demonstrated experience in data analysis, profitability modelling and performance management.
- Strong understanding of card issuing, card acquiring, payment schemes and interchange economics.
- Advanced Microsoft Excel skills and experience working with large datasets.
- Experience with data visualisation tools such as Power BI and Tableau.
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for a Product Manager – Cards & Payments role in Zimbabwe?
Most employers require a bachelor's degree in Business, Finance, IT, or a related field. Professional certifications such as Certified Product Manager (CPM) or Agile/Scrum certifications are increasingly valued. Experience in banking, fintech, or payments systems is often essential given Zimbabwe's growing digital finance sector.
What are the typical day-to-day responsibilities of a Product Manager in Cards & Payments?
Daily tasks include monitoring product performance metrics, collaborating with IT and marketing teams on feature rollouts, and managing stakeholder relationships with banks and payment partners. You will also analyze customer feedback, oversee compliance with RBZ regulations, and prioritize the product roadmap. Regular reporting to senior leadership on revenue and usage trends is standard.
How does workplace culture and employer expectations differ for product management roles in Zimbabwe?
Zimbabwean employers typically value hierarchy respect, strong relationship-building skills, and adaptability to economic volatility. Punctuality and formal communication are expected, though tech-forward companies may adopt more agile, collaborative cultures. Demonstrating resilience and resourcefulness amid infrastructure challenges like power outages is highly regarded.
What career progression opportunities exist for Product Managers in Zimbabwe's financial sector?
Progression typically moves from Product Manager to Senior Product Manager, then Head of Product or Chief Product Officer. Some professionals transition into broader strategy roles, regional positions within pan-African groups, or fintech entrepreneurship. Continuous upskilling in data analytics and digital payments accelerates advancement.
What employee benefits are commonly offered for senior product roles at Zimbabwean financial institutions?
Standard benefits usually include medical aid cover, pension contributions, and annual leave entitlements per Zimbabwean labor law. Many employers also provide performance bonuses, funeral cover, and increasingly flexible work arrangements. Group-wide companies may offer regional rotation opportunities and professional development allowances.
How should I apply for this role, and what do Zimbabwean employers prioritize in candidates?
Apply through official company career portals, LinkedIn, or reputable local job boards like Joina and CV People Africa. Employers prioritize demonstrated experience with payment systems, regulatory knowledge of Zimbabwe's financial landscape, and proven cross-functional leadership. Tailor your CV to highlight measurable product outcomes and include references from previous banking or fintech roles.
