POS TECHNICIAN – NMB Bank Limited 39 views

The incumbent will be responsible for performing merchant services support functions to facilitate a seamless transaction processing environment and sustain customer satisfaction to all our merchants within the region.

Role Profile

Hardware and Software Point of Sale configurations.
POS deployments
POS hardware and Software repairs
Merchant and Agent relationship management
Handling POS customer queries POS machine Upgrades and support
Driving merchant POS activity (idle POS resuscitation).

Competence Profile

At least 1-year experience in the field of POS and Merchant Services
Bachelor Degree/Diploma in Information Systems/ Business studies. A valid driver’s license
Exceptional interpersonal & Communications skills
Payment processing knowledge and Merchant relationship management skills Skill to analyse and identify merchant needs and create solutions
Solid time management abilities to respond to a fast-paced environment.