Job Summary
- Type: full-time
- Location: Harare
- Category: Banking & Finance
- Closing Date: 2026-09-18
Key Responsibilities
- Business Development & Employer Acquisition
- Identify & Prospect: Pitch and present payroll lending solutions to target employers, corporate organizations, government institutions, and private enterprises.
- Negotiate & Close: Lead negotiations with prospective employer decision-makers (HR Directors, Finance Heads, Union Leaders) to secure formal Memorandums of Understanding (MOUs) or payroll deduction agreements.
- Pipeline Management: Maintain an active sales pipeline, ensuring consistent conversion from initial contact to agreement sign-off.
- Sales & Loan Origination
- Drive Loan Volume: Market loan products directly to employees within partner organizations to meet and exceed individual and monthly company sales targets.
- Promotional Campaigns: Plan and execute on-site client engagement strategies, activations, and presentations to raise product awareness among staff.
- Product Alignment: Match appropriate loan terms and products to customer needs while ensuring alignment with the microfinance’s lending limits and guidelines.
- Relationship Management & Account Servicing
- Key Account Management: Serve as the primary point of contact for HR and payroll departments of partner organizations to ensure smooth operations.
- Process Coordination: Coordinate with employer payroll teams to ensure seamless monthly loan deductions and remittance processing.
- Query Resolution: Address and resolve customer and payroll-related issues promptly to maintain high client satisfaction and partnership retention.
- Credit Assessment & Compliance
- Document Verification: Collect, review, and verify loan applications and supporting documentation (pay slips, IDs, proof of residence, employment letters) for accuracy.
- Preliminary Assessment: Conduct basic affordability assessments and check compliance against payroll loan limits (e.g., maximum debt-to-income ratios).
- Risk Management: Collaborate with the internal credit/underwriting team to ensure low non-performing loan (NPL) rates by vetting applicant credibility and stability.
- Reporting & Operational Duties
- Sales & Activity Reporting: Prepare daily, weekly, and monthly reports tracking sales volumes, pipeline status, conversion rates, and client feedback.
- Market Intelligence: Monitor industry trends, competitor product offerings, and market demands to recommend strategic improvements.
Requirements
- 2 to 3 years experience or recent graduates in Marketing, Banking, Finance or related fields
- Self-driven, aggressive, and target-oriented individuals
- Excellent negotiation and relationship-building skills
- Comfortable working in a fast-paced and growing environment
- Experienced candidates in Payroll Lending / Sales who would like to join are also encouraged to apply.
How to Apply
Frequently Asked Questions
What qualifications or certifications are typically required for a Payroll Lending - Lead role in Zimbabwe?
A bachelor’s degree in finance, accounting, business administration or a related field is usually required. Professional qualifications such as ACCA, CIMA, ZICA or a Certified Payroll Professional (CPP) are highly regarded. Employers also look for proven experience in payroll management, lending products, and familiarity with Zimbabwean tax, labour regulations and payroll software.
What are the common day-to-day responsibilities of a Payroll Lending - Lead in Zimbabwe?
Oversee the end-to-end payroll process for lending products, ensuring accurate calculation of salaries, deductions and loan repayments. Coordinate with HR, finance and credit teams to reconcile accounts and resolve discrepancies. Ensure compliance with statutory requirements, prepare reports for management and support process improvements.
What is the typical work culture and expectations for this role in Zimbabwean banking and finance firms?
The environment is usually formal and process‑driven, with a strong emphasis on accuracy, confidentiality and meeting tight deadlines. Team collaboration is valued, but individuals are expected to take ownership of their tasks and demonstrate initiative. Professional dress, punctuality and adherence to the company’s code of conduct are standard expectations.
What career progression or growth paths can someone expect after working as a Payroll Lending - Lead in Zimbabwe?
Successful performance can lead to senior roles such as Payroll Manager, Head of Payroll Operations or Lending Operations Manager. With additional experience and qualifications, professionals may move into broader finance leadership positions like Finance Manager or Credit Risk Manager. Continuous professional development and networking within the industry are key to advancement.
What typical benefits are offered to employees in this role within Zimbabwean banks and finance companies?
Benefits commonly include paid annual leave (around 20‑25 days), sick leave, and maternity/paternity leave as per labour law. Medical aid, pension or provident fund contributions, and sometimes group life insurance are standard offerings. Additional perks may consist of transport allowances, performance bonuses and support for professional development.
How should a job seeker apply for a Payroll Lending - Lead position and what do Zimbabwean employers typically look for in candidates?
Applications are usually submitted online via the company’s careers portal or through reputable job boards, accompanied by a tailored CV and cover letter highlighting relevant payroll and lending experience. Employers seek candidates with strong analytical skills, attention to detail, and proven ability to manage payroll processes while ensuring compliance with local regulations. Demonstrated communication skills, teamwork and a proactive attitude towards process improvement are also highly valued.