Organisation & Methods Analyst – Strategy, Research & Innovation – Zimbabwe Revenue Authority

Organisation & Methods Analyst – Strategy, Research & Innovation Level 9 (1 Post)

Applications are invited from suitably qualified candidates to fill in the following positions that have arisen within the Zimbabwe Revenue Authority (ZIMRA), an equal opportunity employer:

Duties And Responsibilities

Duties and Responsibilities

 Development of structures, objectives, strategies and plans aimed at achieving

client satisfaction and the efficient use of organisation’s resources.

 Analysing and evaluating current systems and structures and advising of

departments from procedures and standards.

 Assessing and analysing organisation’s work flow charts, records, reports,

manuals and job descriptions.

 Preparing and recommending proposals to revise methods and procedures,

alter work flows, redefine job functions and resolve organisational problems.

 Implementing approved recommendations, issuing revised instructions and

procedure manuals, and drafting other documentation

 Conducting research and data analysis in relation to the alignment and success

of organisational goals.

Developing and implementing management and employee development

programs that support the organisation’s succession plan.

 Evaluating consulting interventions by identifying the impact on organizational

effectiveness and performance improvement.

 Generating new ideas to meet business needs and develop solutions to

organisational problems.

 Any other duties as assigned by the Head Monitoring and Evaluation.

Qualifications And Experience

Job skills and Competencies

 Strong understanding of business process re-engineering, industry standards and tools.

 Presentation and project management skills.

 Excellent written, verbal and interpersonal communication skills.

 Strong negotiation skills

 High levels of computer and report writing skills.

 Demonstrable initiative to analyse and resolve problems quickly and efficiently.

 Knowledge of Organisational Development theory, preferred.

 Unquestionable integrity.

Qualifications and Experience

 Bachelor’s degree in Business Administration/Economics/Human Resources Management/Psychology, or other relevant behavioural sciences.

MBA/Master’s degree in Strategic Management, Human Resources Management/Applied behavioural Sciences is an added advantage.

 Minimum of four (4) years professional experience in change management, and project management.

 Clean Class four (4) driver’s license.