Operations Specialist 135 views

Position Title: Operations Specialist

Location: Harare
Industry: Banking / Agricultural Finance
Type: Full-Time
Salary: To Be Advised (TBA)
Reporting To: Operations Director – Commercial Production
Application Deadline: 05 April 2025
Email Applications To: [email protected]

Position Overview

We are seeking a highly organized and detail-oriented Operations Specialist to join our team. The successful candidate will play a key role in overseeing operational processes related to out-grower management, ensuring accuracy, regulatory compliance, and timely execution of activities. This role is crucial to maintaining effective grower relations, processing input requests, and facilitating accurate financial and operational reporting.

Key Responsibilities

• Develop, review, and implement Standard Operating Procedures (SOPs) and internal controls for compliance in grower operations.

• Manage transactions and data entry related to out-grower inputs, ensuring timeliness and data accuracy.

• Maintain up-to-date ERP records for growers, including personal and account information.

• Provide monthly account statements to growers and resolve account-related queries professionally.

• Manage insurance liability accounts and conduct monthly account reconciliations.

• Reconcile staff accounts used in Greenleaf commodity purchasing on a daily basis.

• Process grower payments within the agreed contractual timeframes.

• Analyze and report on grower interest rates vs. borrowing costs, sharing findings with the Head of Finance.

• Track grower KPIs, generating insight reports for executive and board-level decision-making.

• Set up and manage seasonal loan deals, ensuring accurate documentation and approvals.

• Update seasonal commodity prices and interest rates, with the appropriate internal sign-offs.

• Process grower input requests and ensure deliveries are fulfilled within defined timelines.

Qualifications and Experience

Minimum Requirements:

• Diploma in Finance, Accounting, Banking, Agricultural Economics, Operations Research, or a related field

• Strong foundation in accounting principles is essential

• Proficiency in Microsoft Office and ERP systems

• Minimum of 2–3 years of relevant operations or finance experience (preferred)

Key Attributes:

• Strong technical and analytical skills

• Excellent interpersonal and communication abilities

• Demonstrated ability to manage multiple stakeholders and meet tight deadlines

• Self-driven, detail-oriented, and capable of working independently

• A collaborative team player with a problem-solving mindset