Job Expired

Old Mutual Zimbabwe’s CABS division is seeking a proactive and analytical Operational Risk Officer to join their Risk & Compliance team. This role provides an exciting opportunity to contribute to the bank’s stability, strategic growth, and operational excellence. The successful candidate will play a critical role in safeguarding the bank’s capital and earnings by independently assessing, monitoring, and managing operational risks. Old Mutual is a leading African financial services organization operating across 14 countries, offering a broad spectrum of financial solutions including Life and Savings, Property and Casualty, Asset Management, and Banking & Lending. Committed to creating mutually positive futures, Old Mutual values an excellent employee experience as the foundation for delivering outstanding customer service.

Key Responsibilities

Embedding a strong risk culture through awareness programmes and training initiatives that promote sound risk management practices across the institution.
Monitoring and reporting compliance with operational risk policies, procedures, regulatory requirements, and escalating breaches where necessary.
Following up and validating the closure of audit issues, ensuring that corrective actions adequately address root causes.
Conducting on‑site risk assessments, evaluating control effectiveness and identifying improvement areas.
Analysing key operational risk indicators (KRIs) and preparing insightful monthly reports.
Assessing the effectiveness of Business Continuity and Disaster Recovery Plans (BCP & DRP) and overall operational risk processes.
Compiling operational risk reports and documenting internal risk loss events for management oversight.
Advising business units on developing risk profiles, capturing risk events, and monitoring KRIs.
Reviewing risk assessments for new business initiatives, ensuring internal controls and risk mitigation strategies are fit for purpose.
Monitoring control environments and tracking audit action resolutions.
Promoting awareness and understanding of risk policies across the organization.
Reviewing risk assessment submissions and ensuring quality and accuracy.
Coordinating risk reporting and escalation of key risks.
Evaluating controls for new initiatives and projects.

Requirements

Educational Qualifications: Bachelor of Science in Quantitative Risk Management or similar qualification in Banking, Finance, Economics, or Risk Management.
Experience: 4 to 5 years of relevant experience within the financial services sector, preferably in operational risk, compliance, or audit.
Skills & Competencies: Attention to detail, strong analytical and problem-solving skills.
Excellent communication, facilitation, and training abilities.
Ability to influence stakeholders and work under pressure.
Strong report-writing and organisational skills.
Knowledge in Customer Service, Digital Literacy, Quantitative Risk, and Regulatory Compliance.
Personal Attributes: Action-oriented, trustworthy, collaborative, and capable of managing complexity.