Applications are invited from suitably qualified and experienced persons to fill the following position that has arisen in Harare within a reputable commercial bank.
Responsibilities
- Configuration and Maintenance of POS Devices in liaison with ICT and E-Banking Departments.
- Deployment of POS Devices.
- Liaising with merchants, marketing and e-banking to ensure deployment of configured POS Devices.
- Ensuring that all revenue for Merchant POS is collected.
- Ensuring that all POS machines are in good use and are giving the Bank the much needed revenue.
- Visiting all merchants throughout the country monitoring the POS machines.
- Providing after sales services and product support services to our Merchants in liaison with Sales Agents.
- Conduct continuous training to merchants.
- Prepare weekly POS deployment and merchant visit call reports.
- Ensuring that merchant agreement forms and installation records are fully completed.
- Maintain POS asset register.
Qualifications, Experience and Person Specification
The ideas candidates should be in possession of the following:
- An Honours Degree in Information Systems /Business Studies & Computer Science /Banking & Finance
- Knowledge and experience of ICT systems preferably in a banking environment
- Appreciation of Merchant/ Agency Banking
- must be customer centric
- Clean Class 4 Drivers Licence
Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae’s and certified copies of academic and professional qualifications to [email protected] by not later than 31August 2018, with vacancy applied for in the subject line as per the example; Application for Merchant Services Coordinator Vacancy’
Only shortlisted candidates will be contacted
Job Summary
Location
Category
Information Technology