Applications are invited from suitably qualified and experienced persons to fill the following positions that have arisen within City of Kwekwe.
The Medical Aid Administrator reports to the Director of Finance.
Key Responsibilities
- Preparation and maintenance of books of Accounts of the society.
- Processing Medical Aid claims from third parties.
- Capturing of client information and preparing necessary application forms.
- Quality check all Health Care application forms and documents.
- Assist on all administrative duties pertaining to the application form and client information.
- Making reports to management committee.
- Manage and resolve queries of all health care products (such as chronic claims, option changes, contributions and membership etc.)
- Checking the validity of all medical claim forms from health providers on a monthly basis and before payment.
- General administration of the Medical Aid.
- Staff management.
Requirements
- 5 O’ Level subjects including English and Mathematics or Accounts.
- A degree in Accountancy or Finance.
- Computer literate.
- At least 3 years’ experience in a related position.
- Claim Assessors qualification an added advantage.
How to Apply
CITY OF KWEKWE
CIVIC CENTRE
P. O. BOX 115
KWEKWE
DR L. MKANDHLA
TOWN CLERK
About the Company
The City of Kwekwe operates as an urban local authority, entrusted with the governance and provision of essential services within the city of Kwekwe, Zimbabwe. This municipal body is dedicated to fostering sustainable urban development and ensuring a high quality of life for its residents and businesses. Its mandate includes delivering crucial services, such as financial management, to support the city's infrastructure and community needs. With a clear strategic vision, the City of Kwekwe aims to achieve recognition as the best-run urban local authority not only in Zimbabwe but across the broader SADC region by 2030. This commitment underscores its drive for operational excellence and regional leadership in municipal administration.
Zimbabwe's leading urban local authority, aspiring to SADC excellence by 2030.
Website: https://kwekwecity.org.zw/
Job Summary
Frequently Asked Questions
What are the typical educational and professional requirements for a Medical Aid Administrator in Zimbabwe?
Generally, a diploma or degree in Accounting, Business Administration, or a related field is preferred for this role. Experience in medical aid claim processing, reconciliation, and customer service is often a significant advantage. Familiarity with Zimbabwean medical aid regulations and financial compliance is also crucial.
What does a Medical Aid Administrator typically do on a daily basis in a Zimbabwean context?
Daily tasks include processing medical aid claims, managing member queries, reconciling accounts, and ensuring compliance with local medical aid regulations. You'll also be responsible for maintaining accurate records and communicating with healthcare providers and members. This role often involves extensive data entry and customer service interactions.
What is the typical work culture like for this role in Kwekwe, Zimbabwe, and what are key expectations?
The work environment in Zimbabwean administrative roles often emphasizes diligence, attention to detail, and strong interpersonal skills for dealing with members and providers. Punctuality, reliability, and the ability to work independently while adhering to established protocols are highly valued. Expect a professional setting where adherence to ethical guidelines is paramount.
What are the potential career growth opportunities for a Medical Aid Administrator in Zimbabwe?
With experience, an Administrator can advance to roles such as Senior Medical Aid Administrator, Claims Manager, or even take on broader administrative or financial management responsibilities within an organization. Further qualifications in healthcare management or finance can also open doors to specialized leadership positions. Networking within the healthcare and financial sectors is beneficial for long-term career planning.
What kind of benefits package can one generally expect for this role in Zimbabwe?
Typical benefits often include statutory leave days, contributions towards a pension fund, and naturally, medical aid coverage for the employee and sometimes their dependents. Some employers may also offer performance-based bonuses or allowances, though these vary significantly. The overall package usually aligns with industry standards for administrative roles in the accounting or healthcare sector.
How should one best apply for this role in Zimbabwe, and what do employers typically look for?
Applications usually involve a detailed CV and a cover letter highlighting relevant experience in medical aid administration or accounting. Employers in Zimbabwe seek candidates with strong numerical skills, excellent communication abilities, and a proven track record of integrity and attention to detail. Demonstrating knowledge of local medical aid schemes and compliance is also highly advantageous.