MARKETING & SALES OFFICER – EmpowerBank Limited 293 views

Job Description

An exciting opportunity for a Marketing & Sales Officer has arisen within our Marketing department. Qualified and experienced candidates are encouraged to apply. The incumbent shall be expected to implement and monitor marketing and sales strategies

Duties and Responsibilities

1.1 Market Research
• Assisting with customer satisfaction surveys for both physical and digital surveys.
• Carrying out competitor analysis to ensure products are relevant and competitive in the market.

1.2 Product development
• Support in development of new and existing products.
• Coordinates planning and executing both physical and online product launches.

1.3 Customer experience and relationship management
• Resolving customer queries on digital platforms and events.
• Attending to dissatisfied customers and making follow ups on how they feel about the brand.

1.4 Support in the development of marketing and sales strategies

• Design and posting of social media content.
• Development of scripts for adverts.
• Conducting exhibitions campaigns and events.

Qualifications and Experience

• Degree in Marketing and Sales
At least 2-3 years of experience in sales and marketing within industries such as banking, financial services, or consultancy.
• Clean Driver’s licence

KEY SKILLS
• Digital marketing skills such as design.
• Developing marketing campaigns.
• Event management.
• Strong creative writing and communication skills
• Proficiency in using digital ads design tools.
• Familiarity with the financial sector and customer behavior trends is preferred.