LOUNGE ATTENDANT – SOUTH AFRICAN AIRWAYS

Number of Positions : 1 Grade/level: 3L

Department: Airport Operations

Business Unit: Lounges

Position Number: 50173219 Reference Number

Outputs / Key Deliverables

1. Provide exceptional customer services to customers visiting the lounge 2. Ensure clean food and beverage service 3. Ensure cleanliness of equipment , utensils of use in the lounge and its environs 4. Ensure service providers to the lounge maintain service level agreements 5. Provide customers with relevant information pertaining to flight boarding and departure times 6. Provide customers with information pertaining to SAA Voyager programme and other products and services

Key Requirements/Competencies, Skills and Experience

Minimum of High School CertificateIATA qualification is an added advantage Fluency in EnglishCustomer orientation, empathetic and good communicatorAccountable, Responsible and CommittedAssertive, Self-Aware and positive attitude

NOTE THE FOLLOWING:

The Onus is on the applicant to prove that he/she meets the minimum requirements, therefore please ensure that your CV is detailed enough( makes reference to qualifications, competencies, skills, experience (inclusive of duties, tenure, designation etc.)) will go through a selection process which may include competency and other forms of assessments i.e. psychometric, aptitude etcApplicants will go through a selection process which may include competency and other forms of assessment i.e. psychometric aptitude etc.SAA is committed to Employment Equity. All appointments will be made in this context

A detailed C V should be hand delivered to: 28 Downie Ave, Belgravia, Harare

No emailed CV’s will be accepted

Closing date will be on Friday 22 March 2019. Please be mindful of the closing date as no applications will be considered

All Applications will be referenced checked and their qualification verified

SAA reserves the right not to make an appointment on any other positions contained in this advert