An exciting opportunity has arisen for a Loans Officer at our Harare Branch. Qualified and experienced candidates are invited to apply. The candidate shall be responsible for assessing, recommending, processing, monitoring and recovering loans.
Job Summary
- Type: full-time
- Location: Harare
- Category: Banking
- Closing Date: 2026-08-12
Key Responsibilities
- 1.1 LOAN PROCESSING.
- Identify potential clients
- Receives Loan applications.
- Conducting loan assessment and recommends
- Preparing of loan contracts and facilitating the signing process by the clients.
- Maintain updated records of loans.
- Loan disbursements
- 1.2 MARKETING BANK PRODUCTS
- Identifying business opportunities.
- Sells Bank products ie Bancassurance, account opening, MPOS machines etc
- Manage loan client relationship Management
- 1.3 LOAN REPAYMENT
- Daily loan repayment collection
- Serving of demand letters to delinquent loans
- Monitoring own loan portfolio
- 1.4 Financial literacy trainings
- Training clients on proposal writing and business management.
- Opening of saving accounts
Requirements
- Degree in Banking & Finance or related Business degree
- Three years’ experience as Loans Officer in a banking or microfinance sector
- Clean Driver’s licence is a MUST
How to Apply
Apply by email: [email protected]
About the Company
EmpowerBank Limited is a dedicated microfinance institution operating across Zimbabwe, wholly owned by the Government through the Ministry of Youth, Sport, Arts and Recreation. Launched in June 2018 by President E.D. Mnangagwa, the bank was established to champion financial inclusion for previously underserved segments of the population. It primarily focuses on empowering Zimbabwean youth and women by providing accessible and affordable financial solutions. EmpowerBank aims to facilitate economic participation and growth, particularly for those who have historically faced barriers to traditional banking services. This commitment supports national development goals by fostering entrepreneurship and job creation within communities throughout Zimbabwe.
Empowering your dreams.
Frequently Asked Questions
What are the typical educational qualifications and certifications required for a Loans Officer role in Zimbabwe?
Most banks in Zimbabwe require a degree in Banking, Finance, Business Studies, or Marketing from a recognized institution. Relevant professional certifications, such as those from the Institute of Bankers of Zimbabwe (IOBZ), or specialized courses in credit management are highly advantageous. Practical experience within a financial institution is often a strong preference.
What does a Loans Officer typically do on a day-to-day basis in a Zimbabwean bank?
Daily responsibilities involve engaging with clients to assess their financial needs and loan eligibility, processing loan applications, and conducting thorough due diligence. Officers also actively manage existing loan portfolios, ensure timely repayments, and provide essential financial advisory to clients.
What is the typical work culture and what are the expectations for a Loans Officer in Zimbabwean banking institutions?
Zimbabwean banking culture emphasizes professionalism, strong client relationship management, and strict adherence to regulatory compliance. Expect a target-driven environment where meeting sales and collection goals, coupled with maintaining high integrity and excellent customer service, are paramount.
What are the realistic career progression paths for a Loans Officer in Zimbabwe's banking sector?
A Loans Officer can typically advance to roles such as Senior Loans Officer, Relationship Manager, or even Branch Manager within the banking sector. Opportunities for specialization into corporate lending, credit risk analysis, or other financial services departments are also common with further development.
What kind of benefits package can a Loans Officer typically expect in Zimbabwean banks?
Standard benefits packages in Zimbabwean banks often include medical aid coverage, contributions to a pension fund, and annual leave as per labor regulations. Some institutions also provide performance-based bonuses, transport allowances, or other job-specific perks.
What's the best way to apply, and what do Zimbabwean employers look for in a Loans Officer candidate?
Employers seek candidates with strong analytical skills, excellent communication abilities, and a proven track record in sales or customer service. A well-structured CV highlighting relevant experience and a compelling cover letter specifically addressing the role's requirements are crucial for a successful application.