Job Summary
- Employer: empowerbank
- Job Type: Full-time
- Location: Bulawayo, Zimbabwe
- Category: Banking
- Closing Date: 2026-09-28
Key Responsibilities
- Identify potential clients
- Receives Loan applications.
- Conducting loan assessment and recommends
- Preparing of loan contracts and facilitating the signing process by the clients.
- Maintain updated records of loans.
- Loan disbursements
- Identifying business opportunities.
- Sells Bank products ie Bancassurance, account opening, MPOS machines etc
- Manage loan client relationship Management
- Daily loan repayment collection
- Serving of demand letters to delinquent loans
- Monitoring own loan portfolio
- Training clients on proposal writing and business management.
- Opening of saving accounts
Requirements
- Degree in Banking & Finance , Agriculture or related Business degree
- Three years’ experience as Loans Officer in a banking or microfinance sector
- Clean Driver’s licence is a MUST
- Knowledge of Ndebele language an added advantage
- Candidates in Bulawayo and Midlands provinces are encouraged to apply
How to Apply
About the Company
EmpowerBank Limited is a dedicated microfinance institution operating across Zimbabwe, wholly owned by the Government through the Ministry of Youth, Sport, Arts and Recreation. Launched in June 2018 by President E.D. Mnangagwa, the bank was established to champion financial inclusion for previously underserved segments of the population. It primarily focuses on empowering Zimbabwean youth and women by providing accessible and affordable financial solutions. EmpowerBank aims to facilitate economic participation and growth, particularly for those who have historically faced barriers to traditional banking services. This commitment supports national development goals by fostering entrepreneurship and job creation within communities throughout Zimbabwe.
Empowering your dreams.
Frequently Asked Questions
What qualifications do I need to become a Loans Officer at a Zimbabwean bank like EmpowerBank?
Most banks require a degree in Banking, Finance, Economics, or Business Studies from a recognized Zimbabwean university. Professional certifications such as ACCA, CIS, or banking diplomas from the Institute of Bankers of Zimbabwe significantly improve your prospects.
What are the typical day-to-day responsibilities of a Loans Officer in Bulawayo?
You will assess loan applications, conduct credit checks, verify client documentation, and evaluate collateral value. You also meet with prospective borrowers, prepare credit reports, and recommend approvals to senior management while ensuring compliance with RBZ regulations.
How is the work culture for bank employees in Zimbabwe, particularly in Bulawayo?
Banking hours typically run 8am to 4:30pm on weekdays with half-day Saturdays, though loan officers often work extended hours to meet targets. The culture emphasizes professionalism, strict dress codes, and relationship-building with clients from diverse economic backgrounds.
What career progression opportunities exist for Loans Officers in Zimbabwe's banking sector?
With strong performance, you can advance to Senior Loans Officer, Credit Manager, or Branch Manager within five to seven years. Some professionals transition into risk management, corporate banking, or microfinance leadership roles.
What benefits typically come with a Loans Officer position at Zimbabwean banks?
Standard packages usually include medical aid, pension contributions, and annual leave as prescribed by Zimbabwean labor law. Some banks offer performance bonuses, staff loans at reduced rates, and funeral assistance schemes.
How should I apply for a Loans Officer position, and what do Zimbabwean employers prioritize?
Submit your CV with certified academic certificates and professional references through the bank's careers portal or HR department. Employers prioritize candidates with prior banking experience, strong numeracy skills, clean credit records, and demonstrated sales ability.
