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3 weeks ago
NSSA is an organisation undergoing a transformation journey to position itself as a modern and relevant entity that delivers real value to its members through responsive social security services. In addition, we strive to stimulate economic activity, generate foreign currency, and create jobs for the benefit of Zimbabweans.
The new NSSA conducts its business in an honest, accountable, and transparent manner and we seek to recruit like-minded individuals in the following areas:
Reporting to the ICT Projects Manager, the successful candidate leads and drives the product vision and strategy, ensuring alignment between business goals, customer needs, and technology capabilities, oversees the full product lifecycle, lead roadmap planning, and prioritize initiatives to maximize business value.
Job Summary
- Type: contract
- Location: Harare
- Category: Product Management
- Closing Date: 2026-06-05
Key Responsibilities
- Leads and communicates the product vision, strategy, and roadmap in alignment with organizational objectives.
- Leads analysis and identification of product features, championing customer-centric design, and coordinating multiple product backlogs.
- Leads the prioritization of the product backlogs, refining epics and user stories, and ensuring transparency and alignment with business goals.
- Collaborates with Scrum teams to ensure timely, iterative delivery and removal of blockers during sprints.
- Liaises with stakeholders and development teams, facilitating alignment and managing expectations.
- Track key product performance metrics, monitor usage and feedback, and drive continuous improvements.
- Ensures compliance with regulatory, governance, and security requirements in all product activities.
- Provides guidance and mentorship to Product Owners and Quality Assurance Teams.
- Promotes Agile best practices and fostering a culture of collaboration and accountability.
- Leads the continuous improvement of digital solutions through technology reviews and innovation.
- Identifies training needs of subordinates and ensures appropriate programs, mentoring, and knowledge sharing are provided to develop team skills and maintain high-quality solution delivery.
- Conducts performance evaluations for subordinates, providing feedback, setting objectives, and supporting career development to ensure high team performance and alignment with organizational goals.
Requirements
- Degree in Business Studies, Computer Science, Information Systems, Engineering or equivalent.
- Certifications such as Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager, Business Analysis, Project Management or equivalent certification is desirable.
- A minimum of 5 years’ experience in product management, business analysis, or digital solution delivery.
- Proven track record of delivering complex digital products or enterprise systems.
How to Apply
Interested candidates should apply online using NSSA website (www.nssa.org.zw) on the following link www.nssa.org.zw/careers
To reach not later than close of business on Friday 5th June 2026.
About the Company
In Zimbabwe the National Social Security Authority (NSSA), constituted and established in terms of the NSSA Act of 1989, Chapter 17: 04 DOWNLOAD: NATIONAL SOCIAL SECURITY AUTHORITY ACT 17 04 (PDF 128.4 KB), is the statutory corporate body tasked by the Government to provide social security. The provision of social security can be defined as instituting public policy measures intended to protect an individual in life situations or conditions in which his/her livelihood and well being may be threatened, such as those engendered by sickness, workplace injuries, unemployment, invalidity, old age, retirement and death. It is based on the principle of social solidarity and pooling of resources and risks, involving drawing of savings from periods of employment, earnings and good health to provide for periods of unemployment, old age, invalidity and death. At the moment NSSA is administering two schemes: Pension and Other Benefits Scheme and Accident Prevention and Workers’ Compensation Scheme, although, in an endeavor to provide a more comprehensive social security package for the Zimbabwean society, groundwork for the introduction of more schemes is underway.