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3 days ago
Cimas Health Group, driven by its purpose to inspire healthier communities, seeks a highly motivated Key Account Officer. This role serves as the primary strategic liaison between Cimas Health Group and its clients, centres on building long term, mutually beneficial relationships, ensuring client retention. Cimas Health Group wishes to invite applications from suitably qualified and experienced individuals to fill the position of Key Account Officer
Job Summary
- Type: full-time
- Location: Harare
- Category: Sales & Marketing
- Closing Date: 2026-09-09
Key Responsibilities
- Engaging with Key Corporate Accounts and oversees account management.
- Conducting daily key account visits and review performance of key Accounts.
- Monitoring monthly contribution payments.
- Liaising with Customer Service team for Key Accounts debt collection initiatives.
- Preparing daily, weekly and monthly Regional Account reports.
Requirements
- Good verbal and written communication skills.
- Ability to plan and organise in line with job requirements.
- Ability to analyse and solve work related problems while achieving the right outcome simultaneously.
- Excellent time management and teamwork skills.
- Clean class 4 Driver’s License.
- First degree in Business Management, Sales and Marketing Management or equivalent.
- Post qualification in Sales & Marketing is an added advantage.
- At least 2 years’ experience.
How to Apply
Apply by email: [email protected]
About the Company
Cimas Health Group is a leading integrated healthcare provider with extensive operations throughout Zimbabwe. The group delivers a comprehensive suite of health services, encompassing medical aid packages, a wide network of primary care clinics, dental services, and pharmacies. Dedicated to improving public health, Cimas plays a vital role in expanding access to quality healthcare for individuals and corporate clients across the nation. With a strong commitment to the well-being of Zimbabweans, the group continually adapts its offerings to address the country's evolving health landscape. This proactive approach ensures they remain a trusted partner in health for communities nationwide, from urban centers to rural areas.
Providing Integrated Healthcare Solutions for Zimbabwe.
Website: https://cimas.co.zw/
Frequently Asked Questions
What qualifications or certifications are typically required for a Key Account Officer role in Zimbabwe?
Most employers look for a bachelor’s degree in business, marketing, or a related field, and some may prefer a postgraduate qualification in sales management. Relevant certifications such as Certified Sales Professional (CSP) or training in customer relationship management (CRM) systems are advantageous. Experience in healthcare or pharmaceutical sales is often valued but not always mandatory.
What are the common day-to-day responsibilities of a Key Account Officer?
You will be responsible for developing and maintaining relationships with assigned key clients, identifying their needs, and proposing tailored health‑care solutions. Daily tasks include preparing sales reports, coordinating with internal teams to ensure service delivery, and attending client meetings or presentations. You also monitor market trends and competitor activity to adjust your account strategy.
What is the typical work culture and expectations for this role in Zimbabwe?
Employers in Zimbabwe generally expect a professional, results‑oriented attitude with strong communication skills and the ability to work independently while collaborating across departments. Punctuality, respect for hierarchy, and a willingness to travel to client sites across the country are common expectations. Demonstrating cultural sensitivity and building trust with diverse stakeholders is highly valued.
What career progression opportunities exist for a Key Account Officer?
Successful performance can lead to senior account management roles, such as Senior Key Account Officer or Account Manager, overseeing larger portfolios or teams. From there, you may advance to positions like Sales Manager, Regional Sales Director, or move into broader business development functions. Continuous professional development and achieving sales targets are key factors for promotion.
What benefits are usually offered to Key Account Officers in Zimbabwe?
Typical benefit packages include medical aid coverage, pension or provident fund contributions, and paid annual leave that often starts at around 20 days per year, increasing with service length. Some employers also provide performance‑based bonuses, transport allowances, and access to professional training or certification programs. The exact mix varies by organization, but these elements are common in the sales and marketing sector.
How should I apply for a Key Account Officer position and what do Zimbabwean employers look for in candidates?
Applications are usually submitted online via the company’s career portal or through reputable job boards, accompanied by a tailored CV and a cover letter that highlights relevant sales experience and achievements. Employers look for proven track records in account management, strong interpersonal skills, and familiarity with the healthcare sector or related industries. Demonstrating initiative, adaptability, and a results‑driven mindset will strengthen your candidacy.