IT Sales Administrator 58 views

Job Title: IT Sales Administrator
Location: Harare
Department: Sales & Marketing
Reports To: CTO
Job Summary
We are seeking a motivated and detail-oriented IT Sales Administrator to support our sales team and drive revenue through effective sales coordination, client engagement, and administrative support. The ideal candidate will possess a strong background in sales, coupled with a solid understanding of IT products, software, and technical terminology, enabling them to confidently support IT sales operations and tender processes.

Key Responsibilities
• Provide day-to-day administrative support to the sales department.
• Assist in identifying, qualifying, and following up on sales leads.
• Prepare quotations, proposals, contracts, invoices, and sales reports.
• Support IT sales activities by clearly communicating product features, solutions, and technical terms to clients.
• Draft, compile, and submit tender documents, ensuring compliance with requirements and deadlines.
• Maintain accurate client records, sales documentation, and databases.
• Coordinate meetings, presentations, and client communications.
• Monitor sales performance and prepare regular performance reports.
• Liaise with internal teams including technical, finance, and procurement to ensure smooth delivery of IT solutions.
• Manage customer inquiries, after-sales support, and relationship building.

Qualifications & Experience
• Degree or equivalent qualification in Sales, Marketing, Business Administration, or a related field.
• IT background or strong understanding of IT software, systems, and terminology is essential.
• At least 2 years’ experience in sales administration, IT sales support, or a similar role.
• Proven experience in tender writing and documentation preparation.
• Strong computer literacy, including MS Office and CRM systems.

Key Skills & Competencies
• Excellent written and verbal communication skills.
• Strong organizational and administrative abilities.
• Ability to understand and explain technical IT solutions in simple business terms.
• High attention to detail and ability to meet tight deadlines.
• Strong customer service orientation and negotiation skills.
• Ability to work independently and as part of a team.

What We Offer
• Competitive salary and benefits package
• Growth opportunities within a dynamic IT environment
• Exposure to cutting-edge IT solutions and enterprise clients