Job Summary
An opportunity has arisen for suitably qualified and self-driven candidates for the position of Insurance Office Receptionist.
Duties And Responsibilities
• The successful candidate will bc responsible for the first-time positive impression of BMC and SAVELIFE by ensuring world-class standards to all customers all the time and ensuring proper management of the front desk and taking full charge of the area.
• To ensure optimal client/customer service including the interface between BMC/SAVE LIFE and its clients.
• Capturing correct patient details in the BMC/SAVELIFE system and ensuring that appropriate forms have been signed.
• Taking charge of all medical aid-related issues i.e NH263 verifications and authorizations.
• Ensure correct accurate and timeous billing of all claims to meet medical aid houses’ deadline
• Ensure all receipts are entered correctly before printing.
• Assist clients with all medical aid-related queries.
• Write all patient requests as per need and confirm whether they have been carried out or not.
• Making sure patients are satisfied with BMC/SAVELIFE service provision
• Responds to and resolves. customer issues, complaints. and problems quickly and efficiently to maintain a high level o customer satisfaction and quality service.
• Attends to queries from Doctors and patients over the phone.
• Obtains identification and medical aid information from each patient to ascertain if die, correct patient, is being served.
Qualifications And Experience
• Degree/Diploma in Insurance and Risk Management.
• Secretarial Certificate/Diploma is an added advantage.
• Knowledge of the NH263 system is a. an added advantage.
• Medical environment customer management skills.
• 2 years experience in the front office in a Healthcare or related environment.
More Information
-
Job Application Details
APPLICATION DETAILS
Candidates who possess the qualifications and experience above should follow instructions to apply,
www.bmc.co.zw click on vacancies. Applications should be submitted not later than 'Tuesday 28 February 2023.
Only short listed candidates will be contacted.
Please say that you got this job advertisement through Jobs Zimbabwe
- This job has expired!
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