Reporting to the Head – Information and Communication Technology, the incumbent will be responsible for the design, development, and enhancement of ICT solutions to improve organizational efficiency while providing support for the Agency’s ICT infrastructure, systems and end-user services in line with EMA’s digital transformation objectives.
Job Summary
- Type: full-time
- Location: Harare
- Category: ICT & Telecoms
- Closing Date: 2026-07-24
Key Responsibilities
- Maintaining and upgrading existing systems as required.
- Supporting and troubleshooting ERP system (Acumatica) issues in liaison with the ICT team.
- Assisting with system backups, data integrity checks, and disaster recovery procedures.
- Collaborating with ICT team to resolve issues and ensuring solutions are viable and consistent.
- Assisting in rollout of new ICT projects and digital platforms.
- Designing and deploying environmental management database systems of high availability.
- Guiding the design, development and documentation of the Agency’s data repositories and information systems.
- Overseeing and managing data ingestion from external sources such as partner databases, mobile data collection tools, while maintaining security and data integrity.
- Maintaining accurate documentation of backups carried out on the Agency’s ICT systems.
Requirements
- A first degree in Information Systems, Computer Science or relevant equivalent qualification.
- Proven ability to develop Software Applications using PHP, Java, ASP.NET, C#, Delphi, C++, Python.
- Knowledge of mobile application development is imperative on technologies like Android studio, swift, Xamarin, Javascript, angular JS.
- Knowledgeable about the following Software engineering principles: Agile Software Development, Software Frameworks, Networking/network protocols – (TCP/IP, UDP)
- Hands-on experience working with Oracle, PostgreSQL or MySQL, Star Schema and other advanced database designs.
- Professional certification in Programming, AI fundamentals is an added advantage
- At least three (3) years’ experience in a similar working environment.
- Good interpersonal skills
How to Apply
Interested candidates should submit applications with detailed Curriculum Vitae and certified copies of certificates not later than 24 July, 2026. Documents to be e-mailed with the job title in the subject line to [email protected] or addressed to:
The Human Resources Manager
Environmental Management Agency
685/6 Mama MaFuyane Dr./ Faber Rd,
Bluff Hill
Box CY 385
Causeway
HARARE
Please note that female candidates are encouraged to apply and only shortlisted candidates will be responded to.
About the Company
The Environmental Management Agency in Zimbabwe is a statutory body responsible for ensuring the sustainable utilization of natural resources and protection of the environment, and comes up with plans to prevent pollution and environmental degradation. It is under the Ministry of Environment, Water and Climate. Its mission is to regulate, monitor and promote the sustainable management of natural resources and protection of the environment with stakeholder participation. The agency raises awareness in schools through talk shows, among other strategies.
Frequently Asked Questions
What are the typical qualifications and certifications needed for an IT Officer role at an agency like EMA in Zimbabwe?
Generally, a Bachelor's degree in Computer Science, Information Technology, or a related field is a fundamental requirement. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are highly valued. Practical experience with network administration, hardware maintenance, and software support is also crucial.
What are the common day-to-day responsibilities of an IT Officer at an environmental management agency?
Daily tasks typically involve maintaining network infrastructure, providing technical support to staff, and ensuring the smooth operation of computer systems and software. You would also be responsible for data backup, implementing security protocols, and managing IT inventory.
What is the typical work culture and what are the expectations for an IT Officer within a Zimbabwean parastatal like EMA?
The work culture often emphasizes diligence, problem-solving, and a strong sense of responsibility, particularly in supporting critical agency operations. Expectations include being reliable, adaptable to varying IT needs, and a good team player within a public sector environment.
What are the realistic career progression opportunities for an IT Officer within the Zimbabwean public sector or similar organizations?
After gaining significant experience, you could progress to senior IT roles such as Systems Administrator, Network Administrator, or potentially an IT Manager within the agency or other government bodies. Further specialization in areas like cybersecurity or database management can also open new growth paths.
What are the typical benefits package components (e.g., leave, medical aid, pension) for an IT Officer in a Zimbabwean parastatal?
Most parastatals offer standard benefits including annual leave, sick leave, and often a comprehensive medical aid package for the employee and sometimes dependents. A pension scheme, usually through a reputable local fund, is also a common offering.
How should one apply for such a role in Zimbabwe, and what do employers like EMA typically look for in candidates?
Applications usually involve submitting a detailed Curriculum Vitae and a compelling cover letter, often through an online portal or email as specified in the job advert. Employers primarily look for practical experience, relevant technical skills, strong problem-solving abilities, and a proven track record of effectively supporting IT operations.