INFORMATION TECHNOLOGY GRADUATE INTERN – Nkayi RDC 524 views

Vacancy

Job Description

Applications are invited from suitably qualified and experienced personnel to fill the below mentioned vacant posts:-

Duration: 2years
Location: Nkayi District

Duties and Responsibilities

Key responsibilities
• IT Incident Management – Responsible for the effective implementation of the IT incident management process and carries out corresponding reporting.
• Information Technology (IT) Service Operation and Support – receive, register, classify and ensure resolution of all IT service support requests.
• IT Service Availability Management – responsible for defining, analysing, planning, measuring and improving all aspects of the availability of IT Services.
• Provide IT expertise to communities that the organisation works with (IT as a medium of development).
• IT Problem Management – responsible for managing the lifecycle of all problems.
• IT Information Security – responsible for ensuring the confidentiality, integrity and availability of the organisation’s assets, information, data and IT services.
• Provide support in corporate system implementation through related capacity building training interventions to staff and providing required support to users.
• Promote and abide by internal policies and procedures

Qualifications and Experience

Entry qualifications and experience
• A recent graduate with a degree or equivalent in Information Technology, Information Systems or Computer Studies from a recognised university.
• At least 1year industrial attachment.
• Strong computer skills in Microsoft Windows/Office environment.