CONTRACT
VACANCY: INFORMATION TECHNOLOGY ASSISTANT (2)
The Municipality of Gwanda invites suitable qualified candidates for the above post, who possess the following qualities.
Job Summary
- Employer: MUNICIPALITY OF GWANDA
- Job Type: Contract
- Location: Gwanda, Zimbabwe
- Category: Information Technology
- Closing Date: 2026-09-24
Key Responsibilities
- Install, configure and maintain desktop computers, software, printers, peripherals and other ICT equipment.
- Provide first-line technical support to Council staff across departments.
- Monitor and maintain the Council’s Local Area Network (LAN) and internet connectivity.
- Database maintenance including back ups and basic trouble shooting.
- Maintain and update ICT asset registers and documentation.
- Maintenance of the Council’s ERP system, website, email systems and communication platforms.
- Install, configure and maintain VoIP phone.
Requirements
- 5 O’ Level including Mathematics and English.
- Must have a National Diploma in Information Technology.
- At least two (2) years experience working in related field.
- Working knowledge of PROMUN, SAGE or LADS is an added advantage.
How to Apply
Address: P.O. BOX 70
About the Company
The Municipality of Gwanda is the local authority responsible for governing Gwanda town, the provincial capital of Matabeleland South in Zimbabwe. It provides essential municipal services including water supply, sanitation, waste management, road maintenance, and urban planning to residents and businesses in this southwestern Zimbabwean town. The municipality operates under Zimbabwe's Urban Councils Act and plays a key role in administering local governance and infrastructure development in one of the country's important mining and agricultural hubs.
Service delivery for Gwanda's sustainable development
Frequently Asked Questions
What qualifications or certifications are typically required for an IT Assistant role in Zimbabwe?
Most employers require a diploma or degree in Computer Science, Information Technology, or a related field from a recognized institution like the University of Zimbabwe or polytechnic colleges. Professional certifications such as CompTIA A+, Cisco CCNA, or Microsoft certifications are highly valued and can improve your chances significantly.
What are the common day-to-day responsibilities of an IT Assistant at a municipality?
Daily tasks typically include providing technical support to staff, troubleshooting hardware and software issues, maintaining network infrastructure, managing user accounts, and ensuring data backups are performed regularly. You may also assist in procuring IT equipment and documenting system procedures for the organization.
How does the local work culture in Zimbabwean municipalities affect IT staff?
Municipal workplaces in Zimbabwe often emphasize hierarchy and respect for authority, so reporting structures should be followed diligently. Punctuality is important, though flexibility may be needed during service delivery crises or infrastructure breakdowns that require immediate IT support.
What career progression opportunities exist for IT Assistants in Zimbabwe?
With experience and additional certifications, you can advance to roles such as IT Officer, Systems Administrator, or Network Manager within the municipality or move to private sector organizations. Some professionals transition into specialized fields like cybersecurity or database administration, or pursue further studies to become IT Managers.
What benefits are typically offered for contract IT positions in Zimbabwean local government?
Contract positions in municipalities usually include a fixed monthly salary, annual leave days as stipulated by the Labour Act, and sometimes medical aid contributions depending on the contract terms. Pension benefits may be limited or excluded for short-term contracts, so it is important to clarify these details before signing.
What do Zimbabwean employers look for when hiring IT Assistants, and how should I apply?
Employers prioritize practical technical skills, problem-solving ability, and relevant work experience or attachments, even if unpaid. Submit a concise CV highlighting specific technologies you have worked with, include certified copies of qualifications, and prepare for practical assessments that test your troubleshooting capabilities.
