INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) EXECUTIVE 577 views

A Harare based company is looking for an experienced Information and Communications Technology (ICT) Executive to join our team.

Job Description:

• Provide day-to-day level 1-2 enterprise applications, systems, end user computing support, telephony and related technology.
• Work with outsourced service provider and IT vendor for support and resolution to technical issues.
• Manage hardware and software assets or licenses, and IT-related tasks for onboarding/offboarding process.
• Ensure infrastructure, server rooms, applications, on-premise and cloud computing platforms, are operating efficiently and highly available and perform within agreed SLA.
• Work closely with teams and external service providers to ensure the security, reliability and stability of systems and services.
• Execute IT operational procedures and policies, in compliance with statutory requirements when necessary.
• Execute new initiatives, projects and enhancements to meet the needs of organizational goals.
• Troubleshoot problems related to design, infrastructure or data.

Job Requirements:

• Good communication skills and problem-solving skills.
• Meticulous and innovative; positive work attitude and customer oriented.
• Team player and able to work independently in a fast-paced environment.
• At least 2 years of relevant experience
• Professional Certificate/Diploma in Information Technology or its equivalent.