This position plays a critical role in promoting a stable and productive relationship between POTRAZ and its employees. It provides the framework through which workplace issues are managed, employee interests are addressed and organisational objectives are achieved harmoniously. The role also focuses on ensuring compliance with labour laws and applicable regulatory instruments.
The position reports to the Deputy Director Corporate Services.
Job Summary
- Type: full-time
- Location: Harare
- Category: Human Resources
- Closing Date: 2026-06-05
Key Responsibilities
- Promoting positive employee-employer relations and workplace harmony
- Addressing employee grievances, complaints, and disciplinary matters
- Coordinating disciplinary hearings and investigations
- Ensuring that disciplinary procedures comply with company policy and labour legislation
- Facilitating grievance resolution processes
- Ensuring that the organisation complies with labour legislation and statutory obligations
- Reviewing and updating HR and industrial relations policies in line with legal developments and best practice
- Advising management on legal risks related to employment matters
- Liaising with labour authorities on labour matters
- Reviewing employee relations policies, disciplinary codes, grievance procedures and workplace regulations
- Supporting leadership in workforce management and organisational change processes
- Monitoring employee morale and workplace climate
- Recommending strategies to improve engagement, productivity and retention
- Developing and implementing initiatives that promote employee wellbeing and a positive organisational culture
- Maintaining accurate records of disciplinary cases, grievances, negotiations and labour disputes
- Preparing industrial relations reports for senior management
Requirements
- A Degree in Human Resources Management/ Social Science
- Masters Degree in Human Resources/Business Administration/Business Leadership from a reputable university
- A post-grad Diploma in Industrial Relations will be an added advantage
- Membership of a recognised HR related professional body
- At least 5 years relevant experience at managerial level
- A clean Class Four Driver’s Licence
- Excellent communication skills
- Exceptional negotiation skills
- Unquestionable integrity
- Sound emotional intelligence
- Problem-Solving Skills
- Leadership and Influence
- Strategic Thinking
- Strong Interpersonal Skills
- Adaptability and Resilience
- Attention to Detail
Salary
An appropriate package will be negotiated with the successful candidates.
How to Apply
All applications should be submitted to the Director General, 1110 Performance Close, Mt Pleasant Business Park, Harare, or P.O. Box MP 843, Mt Pleasant, Harare, in an envelope clearly marked “APPLICATION FOR A VACANT POST – STATE POST BEING APPLIED FOR”. To reach the Director General or
Email: [email protected] by not later than 5 June 2026
Email: [email protected] by not later than 5 June 2026
About the Company
POTRAZ, the Postal and Telecommunications Regulatory Authority of Zimbabwe, serves as the official body responsible for overseeing the nation's postal and telecommunications industries. Operating under Zimbabwean law, its core mission involves licensing operators, establishing industry standards, and fostering fair competition within the Zimbabwean market. The Authority is crucial for safeguarding consumer interests and ensuring broad access to communication services throughout the country. Through its regulatory efforts, POTRAZ contributes significantly to the development of a robust and efficient communication infrastructure across Zimbabwe.
Regulating Zimbabwe's postal and telecommunications sector.
Website: https://www.potraz.gov.zw/wp-content/uploads/2022/01/Network-Services-Licence.pdf