Applications are invited from suitably qualified candidates to fill the following vacant position which has arisen at the Women’s University in Africa.
The ICT Technician will report to the Campus Administrator.
Overview
The ICT Technician will be required to support ICT infrastructure and users. The role will ensure that WUA leverages on ICT infrastructure to produce high performing and resilient operations. Furthermore, the post holder will ensure that the inherent benefits, resilience and performance of the IT infrastructure are maintained.
Duties and Responsibilities
Providing computer systems support (Hardware and Software);
Providing VOIP support;
Carrying out LAN installation, maintenance and monitoring;
Updating and maintaining user ICT asset register;
Repairing computers, laptops, printers, servers and other related computer peripherals;
Supporting ICT systems and related queries to staff and students;
Setting-up, supervising and monitoring ICT labs;
Providing ICT related training for staff, students and stakeholders;
Installing and upgrading anti-virus software to ensure security at the user level;
Setting-up and maintaining audio visual equipment in lecture rooms;
Backing up ICT systems;
Carrying out scheduled and preventative maintenance for ICT equipment;
Monitoring network services availability and quality of service;
Producing ICT periodic reports;
Troubleshooting and solving ICT issues; and
Liaising with service providers.
Qualifications
A Higher National Diploma in Information Technology or any related field.
Professional certifications in Information Technology-related areas are an added advantage.
Experience
At least one (1) year post-qualification experience as ICT Technician;
Proven experience in:
Printer/computer maintenance repairs;
LAN installation and maintenance; and
User and ICT systems support.
Attributes
Excellent problem-solving and analytical skills;
Good communication, teamwork and negotiation skills;
Ability to work to tight deadlines under pressure;
Good organizational skills;
Flexibility and adaptability;
The ability to create and maintain strong working relationships with colleagues, students and stakeholders;
Awareness of university business and understanding of business requirements of IT;
Willingness to keep up to date with developments in new technology; and
Commitment to continuing professional development (CPD).
Job Summary
More Information
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Job Application Details
APPLICATION DETAILS
Interested candidates should submit six (6) sets of applications with detailed curriculum vitae, certified copies of academic and professional qualifications including transcripts by Monday 3 April 2023 to: The Deputy Registrar (Human Resources & Administration) Women’s University in Africa P.O Box GD 32 Greendale Harare Or Hand deliver at Women’s University in Africa Number 549 Arcturus Road Greendale P.O Box GD 32 Greendale
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