ICT OFFICER – National Economic Consultative Forum 884 views

DESCRIPTION 

Reporting to the Manager Administration and Human Resources, the ICT Officer is responsible for the following:
• Implementation of ICT strategies and new technologies.
• Ensuring effective coordination of ICT helpdesk functions and providing support to NECF Head Office and Regional Chapters and Links.
• Management of the organization’s hardware and software packages.
• Networks administration.
• Provision of web management services.
• Provision of support for NECF-developed Web Based Applications and Tools.
• Facilitation of knowledge building and knowledge sharing.

Qualifications, Experience, and Competencies
The following qualifications and experience are required for the position:
• A Degree in Information and Communication Technology.
• A relevant Master is an added advantage.
• Experience in providing a quality service desk operation and working in a support role both on the telephone and in person.
• Demonstrated practical experience in a networked computer environment.
• Knowledge and experience using Microsoft Operating Systems and Office products and a variety of PC applications.
• Ability to provide base training on corporate software & hardware.
• Ability to follow relevant procedures, practices and legislation in relation to conducted work functions.
• Ability to understand, troubleshoot and resolve software issues.
• Practical knowledge of computer operations and experience in supporting Microsoft operating systems and office applications, telecommunications equipment and other ICT hardware.
• Knowledge, experience and understanding of a networking IP environment.
• Effective verbal communication and interpersonal skills with the ability to liaise with people at all levels in an accurate and positive manner.
• Ability to gain co-operation and assistance from other employees

N.B The National Economic Consultative Forum is a non-discriminatory organization and therefore females, people with disabilities and those coming from remote parts of the country are encouraged to apply.