ICT/Business Systems Analyst 197 views

JOB DESCRIPTION

Duties and Responsibilities

• The successful candidate will evaluate business requirements and processes, lead ongoing reviews of business processes, and develop optimization strategies.
• The jobholder will be the process owner for key capabilities and implementations (e.g., Warehouse management System)
• He / She will be responsible for effectively communicating insights and plans to cross-functional team members and management, gathering critical information from various stakeholders for key deliverables
• The successful candidate will work closely with clients, technicians, and managerial staff
• The incumbent will be expected to manage projects, develop project plans, monitoring performance
• The jobholder will be required to update, implement, and maintain procedures
• Furthermore, he/she will serve as a liaison between stakeholders and users
• The successful candidate will provide leadership, training, coaching and guidance to junior staff

Desired Experience and Qualification

• Bachelor’s degree in Information Systems / Commerce or equivalent degree / diploma in Information Technology
• A minimum of 5+ years’ experience in business/systems analysis or a related field
• The successful candidate will possess exceptional analytical and conceptual thinking skills, ability to influence stakeholders and work closely with them to determine acceptable solutions
• Experienced in training and providing change management linked to ERP solutions and hosted ICT applications, creating detailed reports and presenting findings
• Competency in Microsoft applications as well as modelling tools (e.g. Visio)
• The jobholder will possess excellent planning, organizational and time management skills
• He/ She will have experience in leading and developing top performing teams
• A proven track record of leading, delivering and supporting successful ICT applications/ projects