HUMAN RESOURCES OFFICER: INDUSTRIAL RELATIONS – Airports Company of Zimbabwe (Private) Limited 961 views

Reports to: Human Resources Manager
Location: Head Office

Duties and Responsibilities
 Ensures that HR policies and processes are current and conform to employment legislation.
 Advises line management on all labour relations.
 Liaises with management, employees and unions to keep them informed regarding Labour
Relations matters.
 Maintain sound industrial relations between the employer and employees.
 Studies and interpret relevant labour legislation to Management and staff.
 Keeps abreast of developments, legislative changes and emerging trends in the profession.
 Conducts research into particular industrial relations issues including arbitration decisions and
analyse their effect on pending labour cases
 Interprets labour law changes to management and staff.

 Advises Management and staff on grievance and disciplinary processes.
 Represent the Company before Labour Officer, Designated Agents or Labour Court or other labour
negotiations.
 Coordinates disciplinary and grievance processes including preparing witnesses to testify
 Manages grievances and grievance procedures timeously.
 Conciliates and mediates disputes among staff.
 Able to resolve conflicts and manage grievances.
 Keeps up to date with the employee relations climate in the Company.
 Advises line managers in dealing with employee relations issues and maintaining good human
relations.
 Identifies and implement employee relations programs, in consultation with the relevant stakeholder
groups, that will lead to a more efficient and motivated workforce.

 Manages effectively all litigation cases.
 Ensure the wider workforce is aware of company policies and procedures.
 Designs, implements and evaluates training programmes for staff on industrial relations.
 Trains staff on the Code of Conduct.
 Coordinates Works Council meetings.
 Writes staff meetings and Works Council minutes.
 Writes monthly, quarterly and yearly reports.

Qualifications and Experience
 Degree in Social Sciences or Human Resource Management, Industrial Relations and Psychology
from a recognized University.
 A Diploma in Industrial Relations or Arbitration and Conciliation.
 Arbitration experience is an added advantage.
 4 years working experience in industrial relations.

Skills and Competences
 Thorough knowledge of labour laws
 Computer literate
 Interpersonal skills
 Knowledge of disciplinary and grievance handling procedures.
 Self-motivated
 Excellent communication skills
 Interviewing skills
 Organisational skills