Summary
The Consumer Protection Commission was established under the Consumer Protection Act Chapter 14:44 (No. 5 of 2019) which became Law on 10 December 2019. This Act repealed the Consumer Contract Act Chapter 8:03 and is administered by the Minister for Industry and Commerce. The Consumer Protection commission’s core function is to “protect consumers horn unconscionable, unreasonable, unjust or otherwise improper trade practices, as well as deceptive, misleading, unfair or fraudulent conduct.”
The Consumer Protection Commission (CPC) is now inviting suitably qualified and experienced individuals to apply for the above-mentioned position that has risen in the Commission.
Roles and Responsibilities
- Develop and monitor implementation of effective human resources strategies and policies in line with the Commission’s strategy
- Recruit, deploy and retain quality talents for the Commission for the optimal alignment of Human Capital to the strategic mandate
- Coordinate organizational Training Needs Assessment and training and development interventions in line with the overall Commission strategy for effective consumer protection
- Develop and maintain a cohesive and flexible performance-based culture that will deliver on the Commission’s objectives
- Review the Commission’s organizational structure for the optimal establishment to support institutional processes and ensure effective manpower planning
- Carry out demand and supply forecast of manpower requirements for the departments and design human resource action plans to bridge staffing gaps and deal with surpluses
- Ensure strict management of the Commission’s payroll
- Ensure all elements of the human resources cycle i.e. manpower planning & establishment, recruitment & selection, employee & industrial relations, staff welfare, training & development, career and performance management, compensation & reward, and exit management are effectively implemented across all the Commission
- Ensure review of job descriptions, specifications and grading in line with job scope and dynamics in liaison with user department
- Develop and maintain robust administrative systems on Records Management, Transport and office maintenance
- Manage Employee Relations, Welfare, Safety and Health to foster a conducive work environment and ensure legal compliance
- Co-ordinate and supervise the administrative function and outsourced services of the organization including security services, facilities and all office equipment and property and ensure safety in the workplace and provision of working tools
- Ability to handle disciplinary cases.
Qualifications And Experience
- Bachelor’s degree in Human Resource Management, Business Administration, Social Studies, or related from a recognized institution.
- A Higher National Diploma in Human Resource Management from IPMZ or equivalent
- Minimum eight (7) years’ experience in the HR Profession
- Active member in an Human Resources Professional organisation
- Should have strong analytical skills and be result-oriented
- Must have high standards of integrity and ethical practice
- Must be capable of functioning effectively both as a team player and a team leader
- Strong management skills.