HOTEL GENERAL MANAGER – CUT Hotels 408 views

Applications are invited for the position of Hotel General Manager that has arisen at CUT Hotels, a University Strategic Business Unit which operates on a fully commercial basis designed to make a profit and integrate with the training of students.

Person Specification

At least a degree in Hospitality and Tourism or equivalent is a requirement; and or a Bachelor’s degree in Accountancy/Finance. A relevant Master’s degree is an added advantage. A minimum of three years experience in the management of Hotel operations at the level of General Manager/Section Manager is a prerequisite. The ideal candidate should be self-propelled, innovative, and results-oriented. Possession of a clean Class 4 driver’s license would be ideal.

POSITION SUMMARY:

Reporting to the Chairman of the Board of Trustees through the Dean for the School of Hospitality and Tourism, the Hotel General Manager is responsible for all aspects of operations at the hotel that include day-to-day supervision of staff to ensure high performance, delivering memorable service which exceeds guests expectations and providing leadership at strategy level to all departments in support of an exhilarating service culture and maximized operations. He/she should be an ambassador for the CUT Hotels brand and would be responsible for managing the Hotel’s management team (HODs) and overall achievement of hotel targets.

Key Accountabilities:

⦁ Lead in all aspects of strategic business planning to ensure profitability and oversee the operational functions of the hotel.
⦁ Preparation, presentation, and implementation of the hotel’s annual Operating Budget, Marketing and Sales Plan, and Capital Budget.
⦁ Prepare monthly financial reporting for the stakeholders.
⦁ Coordination with HODs for the execution of strategy.
⦁ Overseeing and managing all departments and working closely with department heads on a daily basis.
⦁ Respond to audits to ensure continual improvement is achieved.
⦁ Corporate client handling and taking part in new client acquisition together with the sales and marketing team.
⦁ Ensuring full compliance to Hotel operating controls, SOPs, policies, procedures, and service standards, and Occupational Health & Safety, and other legal requirements.
Details on salary, allowances, and other benefits shall be disclosed to shortlisted candidates.