To be the first point of contact for patients, visitors and callers and organize appointments and various documentation to facilitate the smooth running of the medical centre and support delivery of quality patient care
Job Summary
- Type: full-time
- Location: Harare
- Category: Administration
- Closing Date: 2026-07-21
Key Responsibilities
- Schedule appointments.
- Maintaining an up to date Filing system.
- Record patients’ details, registration cards, payment and health records accurately.
- Provide assistance to patience, doctors and staff for smooth flow of work.
- Check patient’s movements in and out of the Medical centre.
- Maintain medical records database.
- Ensure the patient’s medical aid is active.
- Use of NH263 and TriMed
Requirements
- An Administration or Secretarial qualification is preferred .
- At least 5 Ordinary level passes including Mathematics and English.
- Prior knowledge of NH263 and Trimed
- At least 2yrs experience as a hospital receptionist
- Knowledge of Microsoft Office
How to Apply
Apply by email: [email protected]
About the Company
Sante Medical (Pvt) Ltd, established in 2007, is a registered Zimbabwean company headquartered in Harare. The company specializes in the import, warehousing, marketing, and distribution of a comprehensive range of medical devices, surgical disposables, and pharmaceutical products. Sante Medical proudly serves both private and government hospitals, pharmacies, and clinics across Zimbabwe. As a vital link in the nation's healthcare supply chain, it ensures access to quality, innovative, and cost-effective healthcare solutions for the Zimbabwean population.
Providing vital medical devices and pharmaceuticals for Zimbabwean healthcare.
Frequently Asked Questions
What qualifications are typically required for a Hospital Receptionist role in Zimbabwe?
Most Zimbabwean hospitals prefer candidates with at least 5 O'Levels, including English and Mathematics. A certificate or diploma in Secretarial Studies, Office Administration, or Customer Service is highly advantageous, demonstrating relevant skills. Practical experience in a healthcare or customer-facing environment is also often sought.
What are the common day-to-day responsibilities of a Hospital Receptionist in Zimbabwe?
Daily tasks include greeting patients, managing appointment schedules, directing visitors, and handling incoming calls. You will also be responsible for patient registration, updating records, processing payments, and maintaining a tidy reception area. Excellent communication and organizational skills are crucial for these varied duties.
What is the typical work culture like for a Hospital Receptionist in Zimbabwean hospitals, and what are key expectations?
The work culture is generally fast-paced and requires a compassionate yet efficient approach to patient interaction. Punctuality, professionalism, and the ability to handle stressful situations calmly are highly valued expectations. Employers anticipate a strong commitment to patient confidentiality and excellent customer service.
What are the realistic career progression opportunities for a Hospital Receptionist in Zimbabwe?
Career progression often involves moving into senior administrative roles such as Front Office Manager or Administrative Assistant within the hospital. Further education in healthcare administration or management can open doors to broader departmental leadership positions. Networking and demonstrating exceptional performance are key to advancement.
What typical benefits (like leave, medical aid, pension) can I expect as a Hospital Receptionist in Zimbabwe?
Standard benefits usually include annual leave, sick leave, and public holidays as per Zimbabwean labour laws. Many reputable hospitals offer medical aid contributions and, for permanent staff, a pension fund. Specific benefits can vary significantly between private and public institutions.