VACANCY
CITY OF HARARE
VACANCIES NOTICE: TC/2025
POSITION: HEAD REVENUE COLLECTION
GRADE: 4
LOCATION: ROWAN MARTIN BUILDING
REPORTS TO: FINANCE DIRECTOR
JOB PURPOSE
The position exists to provide strategic and operational input into the formulation and implementation, coordination, monitoring and evaluation of broad commercial and revenue collection policies and strategies in order to ensure optimization of all revenue streams whilst ensuring compliance with stated financial management regulations, policies and statutory requirements.
KEY RESULT AREAS
- Billing and Revenue Collection
- Revenue Collection and Accounting
- Debt Management
- Customer Service
- Identification of new revenue streams
- Performance management and monitoring
KEY DUTIES
- Developing and implementing Debt Collection policies, strategies and procedures for Revenue Collection.
- Coordinating the design and implementation of robust revenue collection strategies from Council’s revenue streams.
- Evaluating impact of government legislation and policies on the commercial and revenue activities of the City.
- Liaison with Government and major stakeholders for Revenue Collection.
- Overseeing the continuous improvement of billing processes and procedures to maximize revenue collection.
- Collaborate with User Departments in order to optimize revenue collection streams and increase their potential.
- Develop customer service strategies procedures and policy provision in order to manage high level clients and broader clientele base.
- Liaises with ICT to integrate and streamline revenue collection systems
- Collaborating with internal stakeholders to identify new revenue streams
- Performance management within the context of the IRBM framework.
QUALIFICATIONS AND EXPERIENCE
- Degree in Finance/Accounting/Business Studies/Economics
- MSC Finance/Accounting/Economics/MBA majoring in Finance
- Qualification of Credit Management an added advantage
- Membership of a professional body a must
Experience
Minimum of 5 years relevant working experience with 4 years at managerial level
COMPETENCIES
- Financial probity
- High Levels of Personal Integrity
- Ability to interact with high level customers/clients
- Excellent communication Skills
- Results oriented
COMPENSATION
A competitive salary commensurate with the post and other benefits will be disclosed to successful candidates.
Job Summary
More Information
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Job Application Details
APPLICATION DETAILS
NB: City of Harare is an equal opportunities employer. A written application letter together with a detailed curriculum vitae and certified copies of both educational and professional certificates should be submitted to the:- Acting Human Capital Director Rowan Marting Building P.O. Box 1680 HARARE OR Hand deliver to Records Office, Basement, Room B32 - Rowan Martin Building To arrive not later than 27 OCTOBER, 2025 CANVASSING WILL DISQUALIFY APPLICANTS
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