HEAD PUBLIC RELATIONS – NetOne Cellular (Private) Limited 8 views

Key Responsibilities

• Develop and implement an integrated corporate communications and public relations strategy aligned to NetOne’s mission, values and business objectives.
• Manage corporate reputation and enhance NetOne’s public image across all stakeholder groups.
• Advise Executive leadership on public messaging, media strategy, and reputation management.
• Build and maintain strategic relationships with Media, Regulators, Government Institutions, Industry Stakeholders, and the public.
• Act as company spokesperson and lead all public communication on issues of public interest, including regulatory developments and service updates.
• Lead media engagement initiatives including press conferences, interviews, corporate announcements, and executive communications.
• Manage crisis communication and reputation risk during operational, regulatory, or public incidents.
• Oversee digital communication and social media engagement strategies and manage online reputation through proactive engage-ment and real-time response.
• Monitor media trends, public sentiment, and stakeholder perceptions and advise Executive Management accordingly.
• Collaborate with internal stakeholders to ensure consistency and alignment in corporate messaging across all platforms.
• Support Corporate Social Responsibility (CSR) and community engagement programmes, highlighting NetOne’s community impact.
• Manage external agencies and consultants to deliver campaigns, events, and media placements on time and on the NetOne brand.

Requirements

• Minimum of a Bachelor of Science Honours Degree in Media/ Journalism/ Communication or related field.
• A Master’s Degree will be an added advantage.
• At least 8 years’ progressive working experience in PR or Corporate Communications, of which 5 years should be at a Senior Management level.
• Qualified persons with experience in the public sector, private sector, third sector and diplomatic missions are all encouraged to apply.
• Strong understanding of the Zimbabwean media landscape and regulatory environment.
• Demonstrated experience in crisis communication, media handling, and corporate reputation management.
• Strong strategic communication and stakeholder engagement capability.
• Exceptional media relations and public speaking skills.
• High emotional intelligence and cultural awareness.
• Proven crisis communication and reputation management expertise.
• Digital communication and social media management expertise.
• High levels of professionalism, diplomacy, and integrity.

How to Apply