Job Summary
- Type: full-time
- Location: Harare
- Category: Public Relations
- Closing Date: 2026-07-13
Key Responsibilities
- Develops and executes an enterprise-wide corporate communications strategy, including clear messaging platforms and performance metrics to measure impact.
- Provides strategic counsel to the CEO and Executive Management on reputation management, corporate positioning, and critical public disclosures.
- Establishes and enforces corporate communication policies, standards, and procedures, ensuring compliance with legal, regulatory, and governance requirements.
- Monitors brand sentiment and emerging risks, advising leadership on proactive and responsive communication strategies.
- Designs and implements a robust crisis communication framework, serving as the organization’s spokesperson during critical incidents.
- Builds and maintains strong relationships with media houses, journalists, and key influencers to enhance visibility and stakeholder confidence.
- Leads all media engagements, including press briefings, public announcements, and corporate storytelling across traditional and digital platforms.
- Fosters strategic relationships with regulators, government entities, industry bodies, investors, and key stakeholders.
- Directs high-profile corporate events, stakeholder engagement forums, sustainability programmes, and Corporate Social Responsibility (CSR) initiatives.
- Drives internal communication strategies that strengthen employee engagement, alignment, and organizational culture.
Requirements
- Degree in Communications, Public Relations, Media, Marketing, Business Studies, or equivalent.
- MBA / MBL or equivalent is a must.
- Membership of a relevant professional body.
- Minimum of five (5) years of progressive experience in Corporate Communications, Public Relations, or Journalism.
- Minimum of three (3) years relevant experience at management level.
- Proven track record operating within the telecommunications sector or ICT, or related sectors.
- Corporate communications and PR expertise.
- Media relations and reputation management.
- Strategic and innovative thinker with strong business acumen.
- Excellent leadership and influencing skills.
- Exceptional written, verbal, presentation, and storytelling abilities.
- Strong stakeholder management and negotiation capabilities.
- Sound understanding of media relations, public affairs, and digital communications.
- Ability to operate effectively under pressure and manage complex, sensitive issues with professionalism and discretion.
- High levels of integrity, sound judgment, and executive presence.
How to Apply
About the Company
Tel•One is Zimbabwe’s sole fixed telecommunication services provider that is 100% owned by the government of Zimbabwe providing Voice, Internet and Data services. Tel•One has has a wide network distribution with infrastructure in almost every corner of this country and the network has grown to be the second largest fixed line network in the region after Telkom South Africa.Tel•One is a key player in the national Information Communication Technology (ICT) industry, whose network provides the main backbone network on which other players ride their services.Tel•One owns a wide range of telecommunications equipment, varying from various exchanges located in strategic areas, optical fibre networks, radio network systems plus a wide range of high-tech networks including a satellite base station located in Mazowe area.
Frequently Asked Questions
What are the typical qualifications and experience required for a Head of Communications and Public Relations role in Zimbabwe?
This senior role typically demands a Bachelor's degree in Communications, Public Relations, Journalism, or Marketing, often supplemented by a Master's degree. Extensive experience (8+ years) in a senior communications leadership role, particularly within a large organization or parastatal in Zimbabwe, is usually essential.
What do the common day-to-day responsibilities of a Head of Communications and Public Relations entail in Zimbabwe?
Daily tasks involve developing and executing comprehensive communication strategies, managing media relations, and overseeing internal communications and crisis management. This also includes safeguarding corporate reputation, leading a team of communication professionals, and engaging with key stakeholders effectively.
What is the typical work culture and what are the expectations for a senior role like this within a Zimbabwean parastatal?
The work culture in Zimbabwean parastatals often emphasizes professionalism, adherence to established protocols, and a strong sense of national service. Expect a structured environment where effective networking and maintaining good relationships with government entities, regulatory bodies, and media are crucial.
What are the realistic career progression paths for a Head of Communications and Public Relations in Zimbabwe?
Career progression could involve moving into a broader corporate affairs director role, a Chief of Staff position, or transitioning into specialized communications consulting. Opportunities might also arise in regional or international organizations with a significant presence in Zimbabwe.
What typical benefits packages can a job seeker expect for a senior management position like this in Zimbabwe?
Senior roles in reputable Zimbabwean organizations generally include comprehensive benefits such as a robust medical aid scheme, a competitive pension plan, and ample annual leave days. Other common benefits often include a company vehicle or car allowance, and potentially performance-based bonuses.
What is the most effective way to apply for such a senior role in Zimbabwe, and what do employers typically look for in applicants?
Applications are usually submitted online through company portals or via reputable professional recruitment agencies, requiring a detailed CV and a compelling cover letter. Employers seek proven leadership, strategic communication planning, crisis management skills, and a strong professional network within the Zimbabwean context.