WE ARE HIRING! GROUP OPERATIONS OFFICER (BACK OFFICE)
Job Summary
- Type: full-time
- Location: Harare
- Category: Operations
- Closing Date: 2026-07-07
Key Responsibilities
- Execute and monitor investment settlements and operational transactions accurately and efficiently.
- Perform daily reconciliations across client portfolios, bank accounts and investment records.
- Support asset management and treasury operations, including trade processing and cash management.
- Investigate and resolve reconciliation breaks and settlement exceptions in a timely manner.
- Maintain accurate operational records and ensure compliance with internal controls and policies.
- Build and maintain strong relationships with custodians, banks, brokers and other key stakeholders.
- Contribute to the continuous improvement of operational processes, systems and service delivery.
- Ensure adherence to regulatory requirements and industry best practices.
- Prepare and maintain reports and provide timely operational insights to management.
- Uphold the highest standards of confidentiality, professionalism and integrity in all operations.
Requirements
- Degree in Accounting, Finance, Economics or a related field.
- Proven experience in asset management operations, treasury operations, or investment back-office operations.
- Strong expertise in reconciliations, settlements and investment operations.
- Excellent analytical and problem-solving skills with the ability to interpret financial data and resolve complex issues.
- Strong relationship management and stakeholder engagement abilities.
- High level of accuracy, integrity, confidentiality and attention to detail.
- Ability to work under pressure and meet strict deadlines in a fast-paced environment.
- Proficiency in MS Excel and financial systems is an added advantage.
- Committed to continuous learning and process improvement.
How to Apply
Apply by email: [email protected]
About the Company
Probfix (Pvt) Ltd is a Zimbabwean technology company specializing in comprehensive Information and Communication Technology (ICT) and Electrical Power Systems solutions. Based in Harare, the company offers a diverse range of services, including expert IT support, robust network solutions, secure data management, and custom software development. Beyond ICT, Probfix also provides essential electrical services such as solar energy installations, power backup systems, and general electrical installations for various sectors. They are committed to delivering tailored services and fostering long-term client relationships for individuals and organizations across Zimbabwe and the wider SADC region. Probfix aims to empower businesses and homes with reliable and innovative technological infrastructure.
Empowering Zimbabwe with cutting-edge ICT and reliable Power Systems.
Frequently Asked Questions
What typical qualifications and certifications are needed for a Group Operations Officer (Back Office) in Zimbabwe?
Employers usually seek a degree in Business Administration, Finance, Operations Management, or a related field. Practical experience with operational systems and a strong understanding of local regulatory frameworks are highly valued. Professional certifications relevant to operations or risk management can also significantly enhance your application.
What are the common day-to-day responsibilities for a Group Operations Officer (Back Office) in a Zimbabwean company?
This role typically involves overseeing and optimizing operational processes, ensuring compliance with internal policies and local regulations, and managing data integrity. You would frequently engage in transaction processing, issue resolution, and preparing detailed reports to support front-office functions and management decisions.
What is the typical work culture and what are key expectations for a Back Office Operations role in Zimbabwe?
The work culture often emphasizes diligence, attention to detail, and a strong sense of responsibility, especially given the dynamic economic environment. Employers expect adaptability, strong problem-solving skills, and a proactive approach to process improvement and risk mitigation within a team-oriented setting.
What are realistic career progression paths for a Group Operations Officer (Back Office) in Zimbabwe?
Successful officers often advance to Senior Operations Officer, Operations Manager, or specialized roles in compliance or risk management within the same group. With further experience and professional development, opportunities may arise in strategic planning or broader management across different departments.
What typical benefits can a Group Operations Officer (Back Office) expect to receive in Zimbabwe?
Common benefits packages in Zimbabwe often include medical aid, pension contributions, and standard paid leave provisions (annual, sick, compassionate). Some employers may also offer transport allowances or performance-based bonuses, varying by company policy and industry.
How should I effectively apply for this role in Zimbabwe, and what do employers typically look for in candidates?
Tailor your CV to highlight relevant operational experience, problem-solving abilities, and meticulous attention to detail. Zimbabwean employers look for candidates who demonstrate reliability, strong analytical skills, and a solid understanding of local business practices and regulatory compliance. Prepare to discuss specific examples of process improvements or risk management you've implemented.