Job Summary
- Type: full-time
- Location: Harare
- Category: Sales and Marketing
- Closing Date: 2026-08-23
Key Responsibilities
- Sales Documentation & Administration: Processing quotations, orders, delivery notes, receipts, updating online and physical sales documents, and general sales records.
- Pricing Strategy & Transaction Handling: Assist in determining pricing structures and administer the processing of payments, including cash, checks, and credit transactions.
- Customer Queries & Relationship Management: Responding to customer inquiries, building rapport, encouraging repeat purchases, and engaging clients physically and digitally.
- Stock Management & Reconciliation: Administer order verifications, contacting stock takes, ensuring inventory accuracy, stock requisitions, allocation of samples, and office hygiene and cleanliness, and general management of the branch.
- Market Research & Competitive Analysis: Conduct basic research to assess consumer preferences, market trends, and new business opportunities.
- Marketing & Promotions: Contribute to promotional activities, including digital marketing support, social media updates, and campaign execution.
- Team Collaboration & Other Duties: Work alongside colleagues to support departmental goals, contribute to team efforts, and perform other assigned tasks as required
Requirements
- Degree or Diploma in Marketing or Related
- Excellent command of English (Verbal & written).
- Good understanding of sales and marketing trends
- Good customer service skills.
- Detail oriented.
- Below the age 26
How to Apply
About the Company
Secondary Book Press (Pvt) Ltd is a Harare-based publishing company focused exclusively on developing, printing, and distributing curriculum-aligned textbooks for Zimbabwe’s secondary education system. It works closely with the Zimbabwe School Examinations Council (ZIMSEC) and the Ministry of Primary and Secondary Education to ensure content compliance with national syllabi. The company prints locally and supplies schools across Mashonaland Central, Bulawayo, and other provinces through established educational distributors. Its titles include science, mathematics, and Shona/English literature textbooks widely used in Form 1–6 classrooms throughout Zimbabwe.
Publishing quality secondary school textbooks for Zimbabwean learners
Frequently Asked Questions
What qualifications or certifications are typically required for this graduate trainee role in Zimbabwe?
A minimum of a Bachelor’s degree in Marketing, Business Administration, Communications, or a related field is usually required. Some employers may prefer candidates with short courses in digital marketing (e.g., Google Digital Garage or ZIMRA-certified tax awareness) or membership in professional bodies like the Institute of Advertising and Public Relations of Zimbabwe (IAPRZ). National Certificate in Sales and Marketing (NQF Level 5) from a recognized Zimbabwean TVET college is also increasingly valued.
What does a typical day look like for a Graduate Trainee in Sales and Marketing at a local publishing company like Secondary Book Press?
You’ll likely support sales outreach to schools and bookshops, assist in stock inventory checks, help prepare promotional materials for textbook launches, and accompany senior staff on client visits across Harare or provincial centres. You’ll also contribute to basic market research—such as gathering feedback from teachers on curriculum-aligned titles—and maintain CRM records using locally accessible tools like Excel or simple cloud-based platforms.
How does workplace culture and employer expectations differ for graduate trainees in Zimbabwe compared to other countries?
Zimbabwean employers value respect for hierarchy, punctuality, and strong interpersonal communication—especially when engaging school heads or procurement officers who often make bulk textbook decisions. Trainees are expected to demonstrate initiative within defined boundaries, show adaptability amid resource constraints (e.g., limited data or transport), and maintain professional conduct aligned with local business etiquette, including formal address and follow-up courtesy.
What realistic career progression can I expect after completing this traineeship in Zimbabwe’s publishing and education sector?
Successful trainees often progress to roles such as Sales Executive, Marketing Assistant, or Customer Service Coordinator within 12–24 months, especially if they build relationships with school networks and understand MOE syllabus changes. Longer-term, internal promotion to Sales Supervisor or Brand Coordinator is possible, and some transition into educational consultancy or distributor management—particularly with experience navigating ZIMSEC-aligned content and provincial supply chains.
What benefits (leave, medical aid, pension) are commonly offered to graduate trainees in Zimbabwean private-sector roles like this one?
Most reputable publishers offer at least 22 days of annual leave, sick leave in line with the Labour Act, and access to a group medical aid scheme—though coverage level depends on employer size and affordability. Pension contributions are typically voluntary under the National Social Security Authority (NSSA), but some firms offer supplementary retirement savings plans; trainees should confirm whether employer contributions apply during the probationary period.