This is a senior leadership opportunity for an accomplished professional with the strategic vision, operational expertise and leadership capability to drive the Institute’s mandate, strengthen stakeholder value and position IIZ for sustainable growth.
Job Summary
- Employer: The Insurance Institute of Zimbabwe (IIZ)
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: General Management
- Closing Date: 2026-09-17
Key Responsibilities
- Drive the organisation’s mandate as a leading professional body, locally and regionally.
- Oversee stakeholder learning and development, including continuous improvement of professional qualifications, CPD compliance and industry education standards.
- Build and maintain strategic relationships with corporate members, academic institutions, international affiliate boards, industry associations and regulators.
- Ensure fiscal sustainability, sound governance and effective operational management of the Institute’s events and activities.
- Establish, maintain and continuously improve governance standards that support ethical, efficient and legally compliant business practices.
- Lead the digitisation and modernisation of the organisation’s systems while driving continuous improvement across operations.
- Serve as Secretary to the Board and its Committees.
- Implement performance management through the Resource-Based Performance Management System.
- Ensure timeous performance evaluations and foster a high-performance culture.
Requirements
- A first degree in Business Administration, Marketing Management, Accountancy, Economics, Education, Risk and Insurance, or an equivalent qualification.
- A Master’s Degree in Business Administration, Strategy and Innovation, Strategic Management, or a related field.
- Degrees must have been obtained from credible and recognised institutions of learning. Honorary degrees will not be considered.
- An insurance professional certification or diploma in education will be an added advantage.
- At least 10 years’ senior management experience in the financial services or education sector, with expertise in achieving excellent educational standards, developing e-learning programmes and e-libraries, talent management, brand management, strategic planning, and team supervision.
- Familiarity with the financial services sector is an advantage.
- A proven track record in management, strategic planning, change management, project management, financial management, and human resources management.
- A proven track record in organisational governance, corporate strategy development, and Board reporting.
- Proven negotiation and diplomatic skills.
- Excellent personal integrity and high standards of ethical conduct.
- Ability to align strategic initiatives with long-term organisational goals.
- Strong influencing skills with the ability to guide stakeholders at all levels.
- Excellent verbal and written communication skills for diverse audiences.
- Strong financial analytical capability to support data-driven decision-making.
How to Apply
About the Company
The Insurance Institute of Zimbabwe (IIZ) serves as a professional organization dedicated to the insurance sector within Zimbabwe. It functions as an independent examining body focused on promoting professional standards and excellence in the industry. By providing verification and educational frameworks, the institute supports the growth of insurance practitioners across the country. Its core mission centers on enhancing the quality of insurance services provided to the Zimbabwean public.
Professional insurance organization and independent examining body
Website: https://iizim.co.zw/
Frequently Asked Questions
What qualifications or certifications are typically required for a General Manager at an insurance institute in Zimbabwe?
A degree in business, commerce, or insurance is usually expected, often combined with professional certifications such as the Chartered Insurance Institute (CII) or local insurance qualifications. An MBA or equivalent leadership training strengthens your candidacy, along with proven senior management experience in the insurance or financial services sector.
What are the common day-to-day responsibilities of this role?
Day-to-day duties include overseeing strategic planning, operational management, and financial oversight while ensuring compliance with Zimbabwean insurance regulations. You would also lead stakeholder engagement, drive membership growth, and coordinate training or professional development programs for the institute.
What aspects of Zimbabwean work culture should a General Manager expect?
Expect a respectful but hierarchical workplace where decisions often require consensus from the board and key industry partners. Building strong relationships with regulatory bodies, government ministries, and insurance companies is essential, as is navigating economic volatility with a practical, problem-solving mindset.
What career progression opportunities exist after serving as General Manager?
Successful General Managers often advance to group executive, chief executive, or board-level positions within insurance companies or industry bodies. Alternatively, you could move into consultancy or regional roles with international insurance associations, depending on your networks and performance.
What benefits are typically offered for this position in Zimbabwe?
Standard benefits usually include a pension scheme, medical aid membership, and generous annual leave (around 30 days), with some employers adding car allowance or performance bonuses. The exact package varies by employer, so it is best to confirm during the interview process.
How should I apply, and what do Zimbabwean employers look for in this role?
Apply directly through the institute's official website, LinkedIn, or reputable local job portals when the vacancy is advertised. Employers look for a strong track record in insurance leadership, strategic results, and the ability to maintain credibility with both regulatory authorities and industry stakeholders.
