General Manager – Safari Lodge
Our client, a well-established Hospitality organisation, is recruiting a well-qualified, experienced, and motivated General Manager to manage one of their properties situated in Zimbabwe’s largest natural national park. This position will suit an individual who is looking for growth and a fresh challenge in the tourism sector in Zimbabwe.
Duties And Responsibilities
• Prepares budget plans for costs and revenue and is responsible for controlling costs and generating the revenue as per these budgets.
• Ensures that profit margins are maintained, or exceeded, without adversely affecting quality, in all departments.
• Ensures the efficient running of the Front Office department achieving maximum room occupancy and guest satisfaction.
• In conjunction with departmental managers, sets standards and establishes procedures and systems for departments.
• Ensures that the hotel complies with all government legislation eg. Employment, liquor licences etc.
• Promotes the establishment through various organisations and develops a marketing plan which maximises all business opportunities.
• Establishes contact with guests on a daily basis to obtain feedback on quality of service offered.
• Uses feedback information received from guests and from routine evaluation and inspection procedures to improve service, maintain high standards and minimise guest complaints.
Qualifications And Experience
• A minimum of a Diploma in Hotel and Catering Operations.
• A Bachelor’s Degree in Hotel and Catering Operations or equivalent.
• 8 plus years’ experience as a General Manager in reputable resort hotels.
• Experience in managing a multi-cultural African environment.
• Sales/Marketing/PR skills.
• Good logistical, planning and organisational skills.
• Social and Digital Media skills would be beneficial.
• Good HR and people skills.
• A Financial background would be a bonus.
• Proficient in written and spoken English. Knowledge of other languages will be an added advantage.
You would:
• have a passion for the outdoors, wildlife, and nature.
• have a passion for ALL animals, not only the big five.
• be able to work in a remote, eco-tourism environment.
• be a great leader, smart thinker, and team motivator.
• possess a can-do guest pleasing attitude.
• be an outgoing people’s person.
• be well-presented and up for a challenge.
Job Summary
More Information
- Job Application Details How To Apply Qualified and interested? Please email your CV to [email protected]. Closing Date is the 11th of August 2021. All applications will be treated in the strictest confidence. Only candidates with suitable qualifications will be considered. *Please note, if you have not received notice of being a shortlisted candidate within 2 weeks of the advertisement date then deem the application as unsuccessful.
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