GENERAL HAND – Secondary Book Press 473 views

Job Description

Secondary Book Press (Pvt) Ltd is a leading independent publishing company supplying New Curriculum textbooks for
primary and secondary schools in Zimbabwe.

Job Description
Secondary Book Press (Pvt) Ltd is inviting applications from suitably qualified personnel to fill in the post of a General
Hand. The incumbent will report to the Sales Person.

Duties and Responsibilities

Duties and Responsibilities
1. 2. 3. 4. 6. 7. Welcomes customers by greeting and offering them assistance.
Advises customers information on products.
Displays merchandise to promote sales, packing customers` orders and counting stocks.
Ensuring the workplace is clean.
5. Receiving and dispatching stock.
Assisting in cross-selling and upselling the company products during customer interaction.
Assisting in helping customers to make selections by building customer confidence; offering suggestions and
opinions.
8. Assisting in keeping customers informed by notifying them of preferred customer sales and future merchandise of
potential interest.
9. Answering customer questions about credit terms, products, prices and availability.
10. Assisting in processing quotations, orders, delivery notes and receipts.
11. Assisting in maintaining records related to sales.
12. Elevates complaints to management.
13. Contributes to team effort by accomplishing related results as needed.
14. Any other general duties that may be assigned from time to time.

Qualifications and Experience

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Qualifications and Experience
Requirements and qualifications:
1. 5 “O Levels” including English Language.
2. Experience in general work and customer care is an added advantage.
3. Ability to speak IsiNdebele for Bulawayo branch is an added advantage.