Front Office Manager 332 views

Ultrabank Management Services has been retained by one of its Clients, a major player in the Hospitality Sector, to recruit and select a suitable candidate for the above mentioned
vacancy that has arisen at one of its prestigious Hotels.

Duties And Responsibilities

• Responsible for the running of the front desk by hiring and training all front desk agents and leading by example
  Anticipate and handle any guest requests and satisfy their needs within acceptable guideline
•  Assist in the development and monitoring of the budget to provide top quality customer services
•  Schedule the front office staff and supervise workload during shifts
•  Act as liaison between the General Manager and staff
•  Answer phone inquiries, direct calls, and provide basic information

Qualifications And Experience

• Person Specification:
• The ideal applicant should possess the following minimum qualifications and attributes:-
• Tourism and Hospitality Management degree.
• Post graduate qualification is an added advantage
• At least 5 years proven working experience as a Front office Manager.