View more
2 weeks ago
Celeste Medical Hub is looking for a highly organised, professional, and friendly Front Office & Accounts Administrator to join our team.
The ideal candidate will be responsible for managing the front office and reception area while also providing administrative and basic accounting support.
Job Summary
- Type: full-time
- Location: Harare
- Category: Administration
- Closing Date: 2026-08-22
Key Responsibilities
- Welcome and assist patients and visitors in a professional and friendly manner
- Manage the reception desk, incoming calls, emails, and enquiries
- Schedule and coordinate patient appointments
- Handle patient registration and maintain accurate records
- Receive payments and issue receipts
- Assist with daily cash-ups and basic financial administration
- Process invoices and assist with accounts-related duties
- Maintain accurate financial and administrative records
- Assist with filing, data capturing, and general office administration
- Liaise with patients, medical staff, suppliers, and other stakeholders
- Maintain confidentiality and professionalism when handling patient and financial information
Requirements
- A qualification in Accounting, Finance, Bookkeeping, or a related field
- Previous experience in reception, front office, accounts, or administration
- Strong numerical and administrative skills
- Good computer skills, including proficiency in Microsoft Office
- Excellent communication and customer service skills
- Professional appearance and a friendly, welcoming personality
- Ability to multitask and work effectively in a busy healthcare environment
- Previous experience in a medical or healthcare setting will be an added advantage
Salary
450
How to Apply
To apply, please visit: ihararejobs.com
About the Company
Celeste Medical Hub operates as a dedicated healthcare facility located in Harare, Zimbabwe. It offers a comprehensive range of medical services, including general practitioner consultations, chronic disease management, and urgent care. The hub is particularly recognized for its specialized occupational health services, providing essential pre-employment medicals, driver's license medicals, visa medicals, and drug testing for individuals and corporate clients. By focusing on accessible and reliable medical assessments, Celeste Medical Hub plays a crucial role in supporting the health and well-being of the Zimbabwean workforce. The company is committed to delivering professional medical solutions vital for employment and personal health certification within the country.
Zimbabwe's trusted hub for occupational health and general medical care.
Frequently Asked Questions
What qualifications, certifications, or education are typically required for a Front Office & Accounts Administrator role in Zimbabwe?
Most employers seek candidates with a diploma in Secretarial Studies, Business Administration, or an Accounting-related field, coupled with strong computer literacy. Practical experience in a similar administrative or accounting support role, especially within a healthcare setting, is highly valued.
What are the common day-to-day responsibilities for a Front Office & Accounts Administrator in a Zimbabwean medical hub?
You would manage patient reception, schedule appointments, handle inquiries, and maintain patient records diligently. Additionally, responsibilities include basic accounting tasks such as invoicing, processing payments, reconciling daily takings, and managing petty cash.
What is the typical work culture like and what are the key expectations for administrators in Zimbabwean medical practices?
The work culture emphasizes professionalism, reliability, and excellent interpersonal skills, particularly when interacting with patients and colleagues. Employers expect discretion, empathy, and adaptability to handle varied administrative and patient care situations efficiently.
What are the realistic career progression or growth paths for a Front Office & Accounts Administrator in Zimbabwe?
Successful administrators can progress to senior administrative roles, specialize further in medical billing, or pursue full-fledged accounting positions with additional qualifications. Opportunities also exist in practice management or coordinating roles within larger healthcare facilities.
What typical benefits, such as leave, medical aid, or pension, can I expect for an administrative role in a medical practice in Zimbabwe?
Standard benefits usually include statutory annual leave, sick leave, and possibly contributions towards medical aid, especially within the healthcare sector itself. Some established employers may also offer pension scheme contributions as part of their employment package.
How should I apply for this type of role in Zimbabwe, and what do employers typically look for during the hiring process?
A well-structured CV highlighting relevant experience, computer proficiency, and strong communication skills is crucial, accompanied by a tailored cover letter. Zimbabwean employers value reliability, attention to detail, a proactive approach, and a positive, patient-centric attitude.