Job Summary
- Type: full-time
- Location: Harare
- Category: Manufacturing
- Closing Date: 2026-07-18
Key Responsibilities
- Attend to walk-in customers and handle sales transactions.
- Process orders, quotations and invoices.
- Maintain accurate records and filing.
- Handle cash and EFT payments and ensure proper banking.
- Manage general administration of the factory shop.
- Provide excellent customer service.
- Promote and sell our products to existing and potential customers.
- Ensure product visibility and availability in retail outlets.
- Build and maintain strong relationships with customers.
- Achieve sales targets and provide market feedback.
- Conduct regular outlet visits and stock checks.
- Represent the company professionally at all times.
- Receive, verify and record incoming stock.
- Ensure accurate stock keeping and inventory records.
- Conduct stock counts and reconcile variances.
- Maintain stock levels and re-order as needed.
- Ensure proper storage and safekeeping of goods.
- Prepare stock reports for management.
Requirements
- Degree or diploma relevant to the position.
- 2-3 working years experience relevant to the advertised positions.
How to Apply
About the Company
Grobbie Best Foods is a prominent food processing and distribution company proudly based in Harare, Zimbabwe. A division of Grobbie Holdings, the company specializes in producing a wide range of high-quality meat products for the Zimbabwean market. Their product line includes popular items such as delicious sausages, polony, and various cold cuts, all crafted to meet local tastes and standards. Committed to food safety and quality, Grobbie Best Foods ensures their products are distributed to communities across Zimbabwe. This commitment positions them as a key player in the nation's food sector, providing essential and trusted food options.
Zimbabwe's choice for quality processed meats and delicious cold cuts.
Frequently Asked Questions
What qualifications and experience are typically required for a Factory Shop Assistant/Administrator, Merchandiser & Stock Controller role in Zimbabwe?
Candidates often need at least 5 O-levels, including English and Mathematics, with some employers preferring a diploma in business, retail management, or a related field. Practical experience in sales, merchandising, or stock control within a retail or manufacturing environment is highly valued for this multifaceted role.
What are the common day-to-day responsibilities for this combined role at a factory shop in Zimbabwe?
A typical day involves assisting customers with purchases, managing point-of-sale transactions, and ensuring the shop floor is well-merchandised and clean. You will also be responsible for receiving, organizing, and reconciling stock, maintaining accurate inventory records, and handling general administrative tasks for the shop.
What is the typical work culture and what are key expectations for a Factory Shop role within a manufacturing company in Zimbabwe?
Zimbabwean manufacturing and retail environments value professionalism, punctuality, and a strong work ethic, especially regarding customer service and attention to detail. Teamwork and a proactive approach to maintaining shop standards and stock accuracy are highly expected.
What are the realistic career progression opportunities for a Factory Shop Assistant/Administrator in a Zimbabwean manufacturing company?
Successful individuals can typically advance to senior shop assistant, store manager, or specialize further into stock control or merchandising management roles within the company. Opportunities may also arise in sales or distribution coordination, leveraging acquired product knowledge and administrative skills.
What benefits, such as leave, medical aid, or pension, are typically offered for a full-time position like this in Zimbabwe?
Full-time employees are legally entitled to annual leave and sick leave as per Zimbabwean labour laws. Many employers also offer medical aid schemes and contribute to pension funds, although the specifics can vary significantly depending on the company's policies and size.
How should one apply for this type of role, and what do Zimbabwean employers look for in an application?
Applicants should submit a well-structured CV and a cover letter highlighting relevant experience in customer service, merchandising, or stock management. Employers seek candidates who demonstrate strong communication skills, numerical accuracy, and a positive, proactive attitude.