Facility Monitoring & Evaluation Assistants – Zimbabwe Technical Assistance, Training and Education Center for Health (Zim-TTECH)

2 (Two) x Facility Monitoring & Evaluation Assistants: Zimbabwe Technical Assistance, Training and Education Center for Health (Zim-TTECH).

Deadline: 21 April 2022

Location: Nkayi and Lupane

About the organization

Zim-TTECH is seeking highly qualified and experienced applicants to fill the positions of Facility Monitoring & Evaluation Assistants. The opportunities have arisen in Nkayi x1 and Lupane x1. Zim-TTECH’s activities occur primarily in the technical areas of health system strengthening; health workforce development; operations research and evaluation; prevention, care and treatment of infectious diseases. Zim-TTECH is funded by PEPFAR through the Center for Disease Control to implement HIV & TB treatment and care services in five Zimbabwean provinces in support of the Ministry of Health and Child Care (MoHCC) under the Zim-PAAC (Zimbabwe Partnership to Accelerate AIDS Control) program. The employment contract is for five (5) months from May 2022 to the 29th of September 2022.

Position summary

The main objective of the Facility Monitoring & Evaluation Assistant is to provide site-level strategic information and evaluation support to facility cadres, ensuring timely and effective data collection, cleaning, analysis, use and reporting on program performance. Successful candidates will conduct weekly and monthly review of data, discuss program performance and take corrective measures, implement improvement ideas and strengthen identified best practices at facility level. The position reports to the District Strategic Information Mentor.

Responsibilities

Supporting and mentoring DSD cadres to accurately document all activities and clinical processes in facility registers (and EHR) according to Standard Operating Procedures; Providing M&E support in clinical processes like appointment diary management, filing and organizing client records and pulling client OI/ART booklets to ensure complete documentation of all clinical consultations and visits; Supporting the collection and analyses of all process data and MER indicators on a monthly, quarterly, semi-annual and annual basis; Collaborating with facility and district teams to compile and consolidate high quality weekly, monthly and quarterly data and narrative reports on program activities at the facility; Working with facility staff to conduct any ad-hoc data collection requests and requirements; Supporting and mentoring DSD OI / ART nurses, PC Testers in the collection and reporting of clinical process and MER outcome data in the CommCare mobile application; Providing on-site coaching and level 1 user support for CommCare and Power BI according to help desk procedures; Ensuring all mobile devices at facilities are well maintained, properly managed and in good working condition and escalating issues that can’t be resolved at facility level; Ensuring all registers are accurately completed and properly maintained and stored securely at the facility; Ensuring all patient-level data in 1) HTS register, ART register, Index Testing register and Tracking register, has been captured in CommCare by DSD staff, across all entry points on a weekly basis; Monitoring and tracking device syncing to central server, ensuring that all CommCare forms with captured data are synced weekly and each facility submits complete, clean and quality data in a timely manner; Working closely with the facility Sister-in-charge, DSD staff and DECs in conducting routine data quality audits at health facility; Cleaning data in CommCare HQ on all forms identified and flagged as having incorrect data submitted and synced to the server; Performing routine analyses and visualization of program data in Power BI, including cascades across core indicators to enable evidence-based programming at facility level; Tracking performance against annual targets, as well as following up on action points, including problems / challenges identified until they are resolved; Reviewing facility-level Power BI patient-level reports and graphs with the facility level DSD staff (and SIC, where possible), reviewing and discussing performance on a weekly basis; Planning together with DSD staff on client appointments, follow-up visits and calls to be made, on a weekly basis; Participating in weekly huddles with facility staff to discuss ideas for improvement, progress made and any challenges identified and in the compilation of the monthly report form to ensure all clients in the tracking and essential changes registers have been accounted for to inform an accurate TX-CURR figure; Attending review meetings according to the Zim-TTECH calendar and as budget permits.

Qualifications, skills and experience

Bachelor’s degree in Biostatistics, Statistics, Mathematics, Demography, Nursing, Mathematics, Public Health, Health Promotion or any other Health-related field; Minimum of 3 years working experience managing, analyzing and reporting health related program / project data and information and experience in working with DHIS2 data will be an added advantage; Excellent computer skills including but not limited to, MS Word, MS PowerPoint and advanced skills in MS Excel, including pivot tables, formatting and statistical functions and formulas; Great interpersonal skills and demonstrated ability to work independently as well as collaboratively; Experience in working with MoHCC and / or implementing partner health-related programs coupled with a strong understanding of the Zimbabwe health care system structures.