Job Summary
- Type: full-time
- Location: Harare
- Category: Administration
- Closing Date: 2026-09-03
Key Responsibilities
- The role will involve maintaining electronic document libraries, administering document transmittals, coordinating document sign-off processes, tracking approvals, maintaining filing and archiving systems, ensuring version control and supporting project administration.
- The position will also coordinate project meetings, maintain project calendars, organise travel and accommodation, raise purchase requisitions and stores reservations in SAP, expedite commercial documents and support BMS audits and compliance.
Requirements
- Recognised qualification in Records and Archives Management, Business Administration or a related Commercial field.
- Proven track record in creating and implementing controlled document processes.
- Proficiency in SharePoint and other web-based document management tools.
- Proficiency in MS Office.
- Proficiency in SAP or other ERP systems.
- Minimum three years’ relevant work experience.
- Detail-oriented and meticulous work ethic.
- Highly organised and efficient.
- Strong data organisation and record-keeping skills.
- Good written communication skills.
- Ability to work under pressure and meet strict deadlines.
- High level of integrity and confidentiality.
How to Apply
REF Code: PJI2608002
About the Company
Zimbabwe Platinum Mines (Pvt) Limited (ZIMPLATS) is established as the largest producer of platinum group metals (PGMs) in Zimbabwe. The company's core operations are centered around the ownership and management of the Ngezi Underground Mines. These extensive mining activities underscore ZIMPLATS' significant contribution to Zimbabwe's robust mining sector. Through its focused extraction and processing, ZIMPLATS continues to lead the industry in the country.
ZIMPLATS: Zimbabwe's leading producer of platinum group metals.
Website: https://www.zimplats.com/overseer-miner/
Frequently Asked Questions
What qualifications or certifications are typically required for a Documents Controller role in Zimbabwe?
A minimum of a National Certificate in Administration, Office Management, or related field from a ZIMSEC-accredited institution is commonly expected. Some employers prefer candidates with a Diploma from institutions like MSU or UZ, and familiarity with ISO 9001 documentation standards is advantageous. Basic computer literacy (MS Office, document management systems) and a clean criminal record are standard requirements.
What does a typical day look like for a Documents Controller at a large Zimbabwean mining company like ZIMPLATS?
Daily tasks include logging, indexing, version-controlling, and archiving technical and administrative documents such as permits, contracts, safety reports, and HR files. You’ll liaise with engineers, HSE officers, and procurement staff to ensure timely document retrieval and compliance with internal policies and Mines and Minerals Act requirements. Strict adherence to confidentiality, retention schedules, and audit readiness is expected in line with Zimbabwe’s Public Records Act.
How does the work culture and employer expectations for administration roles differ in Zimbabwe compared to other countries?
Zimbabwean workplaces value respect for hierarchy, punctuality, and formal communication — especially in established firms like ZIMPLATS where reporting lines are clearly defined. Employers expect reliability, discretion with sensitive information, and adaptability to frequent regulatory updates from institutions like the Ministry of Mines or NSSA. Fluency in English is essential, and knowledge of local labour laws (e.g., Labour Act Chapter 28:01) is often an unspoken expectation.
What career progression opportunities exist for a Documents Controller in Zimbabwe’s mining or corporate sector?
With experience and further study (e.g., a Diploma in Records Management or CIPD certification), you may progress to Senior Documents Controller, Records Manager, or Compliance Officer roles. Some transition into broader administration leadership positions such as Administration Supervisor or Office Services Manager, particularly within large parastatals or mining houses. Internal promotion is common at companies like ZIMPLATS, especially for employees who demonstrate strong audit preparedness and cross-departmental coordination skills.
What benefits can I realistically expect in a Documents Controller role with a major Zimbabwean employer?
Standard benefits include 30 days’ annual leave, medical aid coverage through providers like NPS or MSA, and mandatory NSSA pension contributions. Many large employers also offer housing allowances, transport assistance, and access to on-site medical clinics or wellness programmes. Leave encashment, maternity/paternity leave, and compassionate leave generally align with Zimbabwe’s Labour Act provisions.
How should I apply for this role, and what do Zimbabwean employers specifically look for in applications?
Applications are usually submitted via email or the company’s careers portal — always include a tailored CV, certified academic certificates, and a concise cover letter referencing the job reference (e.g., C3). Employers prioritise attention to detail, evidence of prior document handling in regulated environments (e.g., mining, health, or government), and professional references from Zimbabwe-based supervisors. Avoid generic applications — highlight familiarity with local compliance frameworks like the Access to Information and Protection of Privacy Act (AIPPA) where relevant.