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5 hours ago
The Digital Transformation and Technology executive (ICT Head) will be responsible for providing strategic direction and operational leadership in information and communication technology, digital transformation, cybersecurity, enterprise systems, ICT governance and technology-enabled business transformation.
Job Summary
- Employer: Head Hunters International
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Information Technology
- Closing Date: 2026-09-25
Key Responsibilities
- Develops and implements the Society’s ICT Strategy aligned to the 2026-2030 Corporate Strategy
- Provides strategic leadership in digital transformation initiatives aimed at improving member experience, operational efficiency, service delivery and business growth
- Oversees the management, maintenance, optimisation and security of ICT infrastructure, including networks, servers, data centres and cloud-based services
- Ensures the availability, stability, security, integrity and performance of critical business systems, including the ERP and Medical Aid Administration System
- Develops, implements and maintains robust cybersecurity frameworks, policies, controls and incident-response mechanisms
- Ensures effective ICT governance, risk management and compliance with applicable data protection legislation, regulatory requirements and recognised industry standards
- Leads the development, implementation and periodic testing of ICT business continuity and disaster recovery arrangements
- Provides leadership for ICT projects from initiation through implementation, ensuring delivery within approved scope, timelines and budgets
- Oversees systems development, integration, automation and optimisation to support innovation and operational efficiency
- Manages relationships with ICT vendors, service providers; consultants and strategic technology partners, including contract negotiations, service-level agreements and performance monitoring;
- Develops and manages the ICT departmental budget, ensuring prudent expenditure, cost-effectiveness and value for money;
- Provides strategic and technical advisory support to the Executive Management and Board on emerging technologies, digital opportunities and technology-related risks
- Leads, mentors and develops the CIT team, promoting accountability, innovation, collaboration and a high-performance culture; and
- Ensures effective ICT user support, systems training and user adoption across the Society.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Information Systems or a related field – mandatory;
- A Master’s Degree in Information Technology, Computer Science, Digital Transformation, Business Administration or a related field will be an added advantage;
- Relevant professional ICT certifications will be an added advantage; Membership of a recognised and relevant professional ICT body and
- Demonstrable knowledge of ICT governance, cybersecurity, enterprise architecture, digital transformation and information systems management.
- At least 8-10 years’ progressive experience in ICT, including a minimum of 5 years at senior management or equivalent leadership level;
- A proven: track record in developing and implementing ICT strategies and leading digital transformation programmes
- Demonstrable experience in large-scale enterprise systems implementation, integration and automation;
- Strong practical experience in cybersecurity, ICT infrastructure, enterprise applications and information systems
- Experience in the financial services, health insurance, medical aid or related regulated environment will be an added advantage;
- Demonstrated experience in ICT financial management, budgeting, procurement and vendor management
- Experience in leading multidisciplinary ICT teams and managing complex technology projects
- Demonstrable understanding of business continuity, disaster recovery, information security and technology risk management.
- Strategic thinking and strong business acumen
- High levels of integrity, confidentiality, professionalism and ethical conduct
- Ability to lead organisational and technological change effectively
How to Apply
Apply by email: talentsolutions@headhunters.co.zw
Apply online: www.headhunters.co.zw
Apply online: www.headhunters.co.zw
About the Company
Head Hunters Incorporated is currently one of the leading Human resources consultants firm in Zimbabwe.We employ 22 employees full time and a wide range of over 20 associate consultants including registered psychologists and computerized fully licensed software for profiling positions and individuals.
Frequently Asked Questions
What qualifications and certifications are typically required for a Digital Transformation and Technology Executive role in Zimbabwe?
Most employers require a degree in Computer Science, Information Systems, or a related field, plus 10+ years of progressive IT leadership experience. Certifications such as ITIL, PMP, CISSP, or cloud credentials from AWS, Azure, or Google are highly valued. An MBA or executive leadership training strengthens candidacy for C-suite positions.
What are the common day-to-day responsibilities of an ICT Head in Zimbabwean organizations?
You will oversee IT infrastructure, cybersecurity, and digital strategy implementation while managing teams across departments. Daily activities include stakeholder meetings, budget oversight, vendor negotiations, and ensuring systems align with business objectives. You will also drive change management initiatives as organizations modernize legacy systems.
How does workplace culture and leadership expectations differ for senior IT executives in Zimbabwe?
Zimbabwean employers expect visible leadership, strong relationship-building with government and banking stakeholders, and adaptability to economic volatility. Hierarchical respect matters, but modern firms value collaborative, transformational leadership. You must navigate frequent power outages, currency fluctuations, and connectivity challenges with pragmatic solutions.
What career progression paths exist after becoming a Digital Transformation Executive in Zimbabwe?
Progression typically leads to Chief Information Officer, Chief Technology Officer, or Group IT Director roles in larger corporates or multinational subsidiaries. Some executives transition to consulting or establish technology firms serving regional markets. Board advisory positions and fintech leadership are increasingly common growth avenues.
What benefits packages are standard for senior ICT leadership roles in Zimbabwe?
Benefits typically include medical aid, pension contributions, and annual leave as prescribed by the Labour Act, though quality varies significantly by employer size. Multinationals and banks usually offer superior packages including vehicle allowances, performance bonuses, and school fee support. Always negotiate hard currency components or inflation-linked adjustments given economic conditions.
How should I apply for this role and what do Zimbabwean employers prioritize in candidates?
Apply through established recruitment firms, LinkedIn, or direct company portals with a tailored CV highlighting measurable transformation outcomes. Employers prioritize proven track records in ERP implementations, cost reduction achievements, and team leadership in resource-constrained environments. Strong references from previous executives and demonstrated resilience during economic downturns carry significant weight.
