DIGITAL COMMUNICATIONS OFFICER – ZINWA 372 views

VACANCY

The Zimbabwe National Water Authority (ZINWA) is seeking a highly motivated and skilled individual to join our team as a Digital Communications Officer. This is a key role responsible for enhancing ZINWA’s online presence, engaging with stakeholders and effectively communicating the Authority’s mission, initiatives and achievements across various digital platforms. The successful candidate will be based at ZINWA Head Office in Harare and will report directly to Head-Corporate Communications and Marketing.

JOB SUMMARY

The Digital Communications Officer will be responsible for developing, implementing, and managing ZINWA’s digital communication strategies. This includes overseeing social media channels, website content, email marketing, and other digital platforms to ensure consistent and impactful messaging. This role focuses on engaging audiences, enhancing online presence and driving communication objectives through digital channels. The ideal candidate should possess a strong understanding of digital trends, excellent writing and editing skills, and a proven ability to create engaging and informative digital content.

KEY RESPONSIBILITIES

i. Digital strategy development and implementation.
ii. Content Creation and Management.
iii. Social Media Management.
iv. Digital Analytics and Reporting.
v. Graphic Design and Brand Management.
vi. Customer and Stakeholder engagement.
vii. Crisis communication.
viii. Capacity building.

QUALIFICATIONS AND EXPERIENCE

i. Bachelor’s degree in Communications/Marketing/Journalism/Public Relations/Digital Media or related field.
ii. Professional Marketing qualification such as CIM/IMM Digital Marketing diploma.
iii. Demonstrable experience with content management systems (CMS), website analytics tools (e.g. Google Analytics) and social media management platforms.
iv. Proficiency in graphic design tools, (e.g. Canva, Adobe Creative Suite) and video editing software is an added advantage.
v. A minimum of 3 years proven experience in digital communications, social media management or content creation role.

SKILLS AND COMPETENCIES

i. Excellent written and verbal communication skills with a keen eye for detail and accuracy.
ii. Ability to create compelling, clear and concise content for various digital platforms.
iii. Strong interpersonal and networking skills, with the ability to build relationships with internal and external stakeholders.
iv. Ability to manage multiple projects simultaneously and meet tight deadlines.
v. Strong analytical skills with the ability to interpret data and draw actionable insights.
vi. High level of creativity and innovation.
vii. Proficiency in local languages (e.g. Shona, Ndebele) is an added advantage.