Job Summary
- Employer: Ministry of Information, Communication Technology and Postal and Courier Services
- Job Type: Full-time
- Location: Harare, Zimbabwe
- Category: Information Technology
- Closing Date: 2026-10-05
Key Responsibilities
- Developing, adapting and implementing Information Communication Technologies, with particular attention to technology transfer, value addition and import substitution.
- Establishing vibrant ICT software development strategies.
- Providing expert ICT assistance to Ministries, Departments and Agencies.
- Coordinating the evaluation of ICT projects and ICT project management services, including systems design and development and user specification documents.
- Managing software quality assurance.
- Managing research and regularly publishing literature on ICT development trends.
- Supervising, coaching and appraising subordinates.
Requirements
- A degree in Information Systems, Computer Science, Business Informatics or an equivalent qualification.
- A relevant higher degree in an IT-related field is an added advantage.
- Relevant IT-related certification is an added advantage.
- At least six (6) years’ experience at Officer grade or equivalent level.
- Extensive knowledge of application systems development, support and maintenance.
- Knowledge of network and hardware platforms.
- Exceptional ICT research skills.
- Strong oral and written communication skills.
- Ability to relate professionally at any level within and outside the Ministry.
- Strong ICT problem-solving skills.
- Strategic and analytical thinking abilities.
- A conscientious character.
How to Apply
REF Code: A/GEN/13/32 | Vacancy Circular No: 78
About the Company
The Ministry of Information and Communications Technology is a government ministry, responsible for postal services, telephones and information technology in Zimbabwe. The incumbent is Monica Mutsvangwa. It oversees:Net*One TelOne Zimpost
Website: https://ministryband.com/
Frequently Asked Questions
What qualifications and certifications are typically required for a Deputy Director ICT role in Zimbabwe?
Most positions require a Master's degree in Computer Science, Information Systems, or related field, plus at least 10 years of progressive ICT experience. Professional certifications such as ITIL, PMP, or Cisco/Oracle credentials are highly valued in Zimbabwe's public sector. A clean criminal record and security clearance are mandatory for government roles.
What are the typical day-to-day responsibilities of a Deputy Director in ICT at a Zimbabwean ministry?
You will oversee ICT policy implementation, manage technical teams, coordinate with other government departments, and advise senior leadership on digital transformation initiatives. The role involves significant stakeholder engagement with telecom regulators, postal services, and international development partners. Regular reporting to the Permanent Secretary and Parliament committees is also expected.
How does the work culture and expectations differ in Zimbabwe's public sector ICT roles compared to private sector?
Government positions emphasize protocol, hierarchical decision-making, and extensive documentation compared to agile private sector environments. You will navigate bureaucratic procurement processes through the Procurement Regulatory Authority of Zimbabwe and adhere to Public Service Commission regulations. Punctuality, respect for authority, and political neutrality are essential cultural expectations.
What career progression opportunities exist after serving as Deputy Director in Zimbabwe's ICT ministry?
Successful deputies typically advance to Director level, then Permanent Secretary positions within the ICT sector or related ministries. Secondment opportunities to regional bodies like SADC or international organizations such as ITU are common for high performers. Some transition to parastatal leadership roles at entities like NetOne, TelOne, or the Postal and Telecommunications Regulatory Authority of Zimbabwe.
What benefits package can one expect in a senior government ICT position in Zimbabwe?
Benefits include pension contributions through the Public Service Commission, medical aid schemes, and generous annual leave allowances typically exceeding private sector standards. Housing and transport allowances may be provided depending on grade, though these vary by fiscal year allocations. Job security is generally stronger than in the private sector, though salary delays can occur during economic constraints.
How should one apply for this Deputy Director position, and what do Zimbabwean government employers prioritize in candidates?
Applications must be submitted through the Public Service Commission portal or as advertised in the Government Gazette and national newspapers with detailed CVs and certified academic documents. Employers prioritize candidates with proven public sector experience, policy formulation exposure, and demonstrable project management success in large-scale ICT deployments. Strong networks within Zimbabwe's ICT ecosystem and clean professional references significantly strengthen your candidacy.